Babette Ten Haken

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You are here: Home / Archives for One Millimeter Mindset™ programs

Yes and just How Essential are You to Colleagues and Clients?

May 12, 2020 by Babette Ten Haken Leave a Comment

Just how essential are You (really) to colleagues and clients? Because colleagues and clients ask themselves that same question as they move forward towards What’s Next. Do colleagues and clients prioritize you as their trusted go-to resource? And an innovator rather than an order-taker? Just how essential you are to the colleagues and clients you… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: business strategy, cross-functional communication, cross-functional team leadership, customer experience, employee experience, HR storytelling, human capital strategy, human resources professional development, One Millimeter Mindset™ programs, project management professional development, Quality professional development, sales, STEM Professional Development, STEM storytelling programs, storytelling for left brain thinkers, virtual business coaching, virtual consulting programs, virtual speaking programs

Create a Flexible Client Retention Strategy as Clients Pivot

May 7, 2020 by Babette Ten Haken Leave a Comment

Quite an adventure, isn’t it, sailing through the pandemic storm, together? Each week brings a new requirement on how to combine emotion, engagement, courage, and critical thinking skills. So we get to where we need to go, together. One millimeter at a time. Each week feels different, has its own theme, doesn’t it? As I… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: client retention, cross-functional team leadership, customer experience, engineering professional development, human capital strategy, human resources professional development, Industry 4.0, Internet of Things, IoT, One Millimeter Mindset™ programs, practice management professional development, project management professional development, Quality professional development, sales, STEM Professional Development

Does Virtual Content Quality matter more than Style Points?

April 23, 2020 by Babette Ten Haken Leave a Comment

You gotta have style, these days. Virtual style. Or, do you? You and I read a lot of tips for how to look great during virtual presentations. Including what clothing to wear (our brand colors). Did you know your personal brand has its own set of colors? Hair and makeup enters into the virtual style… [Continue Reading]

Filed Under: Human Capital & Industrial IoT Workforce, Professional Development Tagged With: Analytical Thinkers professional development, customer experience, employee experience, engineering professional development, HR storytelling, human capital value, human capital value keynote speaker, human resources professional development, Industry 4.0, IoT, manufacturing, One Millimeter Mindset™ programs, project management professional development, Quality professional development, STEM Professional Development

Disrupt Customers by Disrupting Yourself First

June 5, 2017 by Babette Ten Haken Leave a Comment

When we disrupt customers, what do we seek to accomplish from our intentions and actions? Let’s say we are engineers offering what we perceive is an incredible solution to a perplexing manufacturing issue. Perhaps we are sales engineers who are tired of trying to substantiate over-sold sales solutions that always end up being under-delivered and… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: customer loyalty, customer retention, disrupt your customers, disrupt yourself, IIoT, industrial internet of things, Internet of Things, IoT, One Millimeter Mindset™ programs, professional development, Voice of the Customer

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