Babette Ten Haken

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You are here: Home / Archives for One Millimeter Mindset™ virtual programs

Did The Virtual Customer Retention Dog Eat Your Client Base Homework?

January 19, 2022 by Babette Ten Haken Leave a Comment

Surprised to enter 2022 digging yourself out of a huge 2021 customer defection hole? It just could be you left your entire client retention strategy up to the virtual customer retention dog. What excuses do you make to your managers about your less-than-stellar rate of customer retention? Consider that customers who defect have an entirely… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: business analyst professional development, client retention, customer experience, customer retention, one millimeter mindset breakout speaker, one millimeter mindset chapter meeting speaking programs, one millimeter mindset coaching and facilitation programs, one millimeter mindset cross functional leadership keynote speaker, one millimeter mindset keynote speaking programs, One Millimeter Mindset™ virtual programs, professional innovation, project management professional development, sales professional development

Experiencing Professional Burnout or Professional Complacency?

January 5, 2022 by Babette Ten Haken Leave a Comment

Each New Year brings with it a plethora of blog posts and articles. These pieces encourage you to set bold goals, crush quotas, and move forward with resilience and vigor!! Realistically, you just may not have the mental (and physical) energy to fulfill everything you are told to do in those articles. Equally realistically, consider… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: business analyst professional development, complex problem solver, cross-functional leadership, HR professional development, one millimeter mindset chapter meeting speaking programs, one millimeter mindset coaching and facilitation programs, one millimeter mindset cross functional leadership keynote speaker, One Millimeter Mindset™ virtual programs, PMI Wicked Problem Solving, professional innovation, project management professional development

Aligning Your Solutions With What Clients Really Want?

December 15, 2021 by Babette Ten Haken Leave a Comment

Creating your 2022 playbook of what it takes to design, align, and implement solutions clients really want? First, consider that these solutions and outcomes may not be aligned with what your organization’s culture (and strategy) currently support. Then, consider that what clients really want may reside beyond your organization’s core competencies. However, aligning solutions with… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: business analyst professional development, complex problem solving, cross-functional collaboration, cross-functional leadership, customer experience, human capital strategy, human resources professional development, one millimeter mindset breakout session speaking programs, one millimeter mindset chapter meeting speaking programs, one millimeter mindset coaching and facilitation programs, one millimeter mindset cross functional leadership keynote speaker, One Millimeter Mindset™ virtual programs, professional innovation, project management professional, strategic agility, strategic business value

Are Professional Labels Impeding Cross Functional Collaboration?

December 1, 2021 by Babette Ten Haken Leave a Comment

When you assign professional labels to a person, behavior, or process, will you stop thinking about taking further action? First, there is some level of intellectual satisfaction in recognizing what you observe. Perhaps you are trained as a coach or function as a mentor. As a result, there is something self-affirming in knowing the right… [Continue Reading]

Filed Under: Human Capital & Industrial IoT Workforce, Professional Development Tagged With: business analyst professional development, complex problem solving, cross-functional leadership, human capital strategy, human resource managers professional development, IIBA, one millimeter mindset breakout session speaking programs, one millimeter mindset chapter meeting speaking programs, one millimeter mindset coaching and facilitation programs, One Millimeter Mindset™ virtual programs, PMI, professional innovation, project management professional development day, SHRM, strategic agility, strategic business value

Chewable One Millimeter Mindset Blogs – November 2021

November 24, 2021 by Babette Ten Haken Leave a Comment

This month, review these three chewable one millimeter mindset blogs: posts freshly created throughout November 2021. As you digest your Thanksgiving meal (and leftovers!), chew on my perspectives a bit more. Then, let me know what you think. First Post – Chewable One Millimeter Mindset Blogs Will Your Clients Elect (And Re-Elect) You As Their… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: business analyst professional development, cross-functional leadership, customer experience, customer retention, human capital value, human resources professional development, one millimeter mindset breakout session speaking programs, one millimeter mindset chapter meeting speaking programs, One Millimeter Mindset™ virtual programs, one millimeter professional innovation keynote speaker, professional development, professional innovation, Project Management Professional Development Day keynote speaker, strategic business value

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