The quality of engagement experience is essential for fueling ongoing, high-quality customer experiences. First, the act of engaging customers encourages both customers and sellers to exchange energy with one another. Like a chemical equation, is the desired reaction balanced and controlled? Or, is the quality of the engagement forceful and overwhelming? Either way, engagement experiences… [Continue Reading]
Engagement Experience fuels Customer Experience
Are You doing Business with Unintentionally Disposable Clients?
Is your account base full of unintentionally acquired, potentially disposable clients? Go on. Take a good look. Disposable clients are historical in nature or easily acquired to fulfill quarterly quota. And then they stick around. Over time, this clientele drives organizations crazy with repeat orders for low-value, low-quantity and low-quality products. Then, disposable clients turn… [Continue Reading]
Follow Us!