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Are you a Process Expert or a Process Spectator?

November 8, 2017 by Babette Ten Haken Leave a Comment

Framing yourself as a process expert for your organization is just about the most boring job description you can think of, huh? After all, you love your job title of Senior This or That, EVP of Whatever and Director of Everything. Titles are one thing. Knowledge and competence of the internal processes which combine to… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: customer experience, process, process expert, professional innovation

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