Babette Ten Haken

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You are here: Home / Archives for professional development day keynote speaker

Are You Professionally Understandable To Everyone?

January 12, 2021 by Babette Ten Haken Leave a Comment

Being professionally understandable is a huge part of how you show up to work each day. When people do not understand what you are saying, they cannot figure out what you want. Or what you really need. Or even what you both can accomplish working with each other and for each other on behalf of… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: Business Analyst Day keynote speaker, business analyst professional development, cross-functional business strategy, cross-functional leadership keynote speaker, cross-functional team leadership, customer experience, employee experience, HR professional development, HR storytelling, human capital strategy, One Millimeter Mindset™ storytelling programs, One Millimeter Mindset™ virtual programs, professional development day keynote speaker, professional innovation, professional purpose, project management professional development, STEM Professional Development, strategic business value, trust-based customer retention

Towards Holiday and New Year Hope and Purpose

December 24, 2020 by Babette Ten Haken Leave a Comment

Wishing you 2020 Holiday and 2021 New Year Hope and Purpose. As we move forward together towards 2021, we now share a common story: 2020. How will you incorporate your experiences and insights into the value of your professional story, moving forward? One millimeter at a time. Above all, throughout the year, you and I… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: Business Analyst Day keynote speaker, business analyst professional development, cross functional storytelling keynote speaker, cross functional team leadership keynote speaker, customer experience, customer retention, employee experience, employee retention, human capital strategy storytelling keynote speaker, human resource professional development, One Millimeter Mindset™ storytelling programs, One Millimeter Mindset™ virtual programs, professional development day keynote speaker, professional diversity and inclusion keynote speaker, professional innovation, project management professional development, STEM storytelling, storytelling for left brain thinkers

Are You Really Listening and Responding To Your Customers’ Voice?

December 22, 2020 by Babette Ten Haken Leave a Comment

Well, are you really listening and responding to your customers’ voice? Think about it. After all, it is one narrative to tell people you listen to your customers’ voice. However, realistically, you just wait for an opportunity to interject your own agenda into the conversation. Alternately, it is a completely different narrative when you listen,… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce Tagged With: 4 IR, Business Analyst Development Day Keynote Speaker, business analyst professional development, business cases, cross functional team leadership keynote speaker, cross-functional leadership, customer experience, customer retention, HR professional development, HR storytelling keynote speaker, human capital strategy storytelling keynote speaker, IoT, One Millimeter Mindset™ storytelling programs, One Millimeter Mindset™ virtual programs, professional development day keynote speaker, professional innovation, project management professional development, The Fourth Industrial Revolution, The Project Economy keynote speaker, use cases, Voice of the Customer methodology

Everyone Is An Internal Client Of Everyone Else. Who Are Yours?

December 15, 2020 by Babette Ten Haken Leave a Comment

If everyone is an internal client of everyone else in your organization, then who are your customers? Each time I ask this question at speaking engagements, workshops or coaching sessions, attendees engage in a flurry of activity. First, they create top-of-mind lists of internal clientele they serve. Next, we conduct the forensic portion of this… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce Tagged With: Business Analyst Day keynote speaker, business analyst professional development, client experience, client retention, cross functional business processes, cross functional keynote speaker, cross functional team leadership keynote speaker, customer experience, customer retention, employee experience, human capital value, One Millimeter Mindset™ storytelling programs, One Millimeter Mindset™ virtual programs, professional development day keynote speaker, professional innovation, project management keynote speaker, Quality professional development, service delivery quality, STEM Professional Development, strategic business value

Does Unconscious Professional Exclusion impact Team Outcomes?

December 10, 2020 by Babette Ten Haken Leave a Comment

Unconscious professional exclusion always sits at the meeting table with us. Whether we want to acknowledge its presence or not. This type of exclusion is the elephant which has followed us into our virtual meeting rooms, too. Professional exclusion is a form of implicit bias: the attitudes and stereotypes which impact our professional (and personal)… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: Business Analyst Day keynote speaker, business analyst professional development, cross functional storytelling keynote speaker, cross functional team leadership keynote speaker, cross-functional collaboration, cross-functional communication, cross-functional leadership keynote speaker, customer experience, employee experience, One Millimeter Mindset™ storytelling programs, One Millimeter Mindset™ virtual programs, professional bias, professional development day keynote speaker, professional diversity and inclusion, project management professional development, Quality professional development, Storytelling for STEM Professionals and Left Brain Thinkers keynote speaker

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