Professional complacency comes in many shapes, sizes and scenarios. Any way you look at the situation, professional complacency initially results in ho-hum business and technical outcomes. Complacency is not professional development, at all. In fact, professional complacency is a great way to eventually lose customers. After all, they will realize you are not interested in… [Continue Reading]
Professional Complacency has a Domino Effect on Customer Retention
The Cost of Professional Incompetence
Have you ever considered the cost of professional incompetence? To your company, your customers, your Self? Pull up a chair. Let’s have a chat, shall we? The root causes of professional incompetence are personal biases and baggage towards learning and education. This baggage and bias is rooted in: your own attitude towards educating yourself, as… [Continue Reading]
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