What does our personal development strategy look like, in real-life? We have the best intentions, yet are time-constrained. Often, we are conflicted when our employer’s business strategy eats into our own ideas for best serving clients and colleagues. At the end of each day, we feel as though we play a continuous tug-of-war, involving both… [Continue Reading]
3 Strategies to remain On Track yet go Off the Beaten Path
3 Ways Our Current Customers find Us Professionally Boring
Our customers find us professionally boring when we are completely boring. Over time, we gradually become less than enthusiastic about serving them. For a number of reasons. And our sentiments about our customers become very obvious. As a result, as the song goes: “The thrill is gone.” It’s a two-way street. When current customers are… [Continue Reading]
3 Professional Habits which tether Us to Yesterday
Everyone has professional habits: some good and some not so hot. The good habits are the ones we rely on, time after time. Because good, solid professional habits are the core foundation of our professional success. Not only that. Solid professional habits, once honed and fine-tuned, create the customer experiences critical to customer success and… [Continue Reading]
Do Our Professional Labels create Positive Customer Experiences?
Are we a bit too devoted to and obsessed by our professional labels? The awards we collect. The Top List of This or That we are on. Those accomplishments, honors, certifications, academic degrees in which we revel. Our professional labels are What We “Do”, for Other People, Right Now. Hmmm……. Really? Our professional labels are… [Continue Reading]
6 One Millimeter Mindset™ Articles leverage Professional Experience
How we leverage our professional experience catalyzes not only the success of our customers. Also, how we catalyze our own professional success, as well. For starters, professional experience is more than the laundry list of jobs appearing on our professional resumes and LinkedIn profiles. Also, professional experience focuses on how we have our customers’ backs…. [Continue Reading]
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