There’s a whole desert of business strategy sand out there. Waiting for you to hide your head in. Why? Because tomorrow’s business strategies are overwhelming. And, you tend to think about the entire strategy, simultaneously. Instead of pondering the smallest decision you can make, today, to get you to where you need to go: tomorrow… [Continue Reading]
8 Thoughts about Hiding Your Head in Business Strategy Sand
Are You Professionally Change Reluctant or Change Averse?
Would you describe yourself as professionally change-reluctant or completely change-averse? Think about it. Each day, you and I wrestle with moving one millimeter beyond our current professional comfort levels. So, we get to where we need to go. Together. One tiny millimeter at a time. This is One Millimeter Mindset™. When I speak at conferences… [Continue Reading]
Some of the Best Professional Wins are People Wins
What are some of the greatest professional wins from this year? How will we carry these wins, forward, into every day and every month of 2019? End of year always is a time of simultaneous professional reflection as well as forward momentum. Most often, we dwell on the negatives: what went wrong, what we could… [Continue Reading]
Presenting My Top 2018 Customer Experience Blog Post!
My top 2018 Customer Experience blog post started off being a reflection of a topic near and dear to my heart. The subject of my keynotes and workshops on professional purpose and profitable workforce collaboration. And why all of us – yours truly included – need to remain vigilant and aware when we fall into… [Continue Reading]
Say What You Mean and Mean What You Say
The fastest pathway to professional frustration is straight-forward. All you need to do is avoid saying what you mean and meaning what you say. As a result, we end up doing a lot of talking to ourselves, spinning ideas around inside our heads. Instead of communicating these fabulous ideas and insights to our teams. Even… [Continue Reading]
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