What problem solving solutions reside inside your professional toolkit? Do you have tried-and-true favorites that you use, re-use, and even over-use? How about some new tools for your professional arsenal to solve complex problems? During my professional innovation keynotes, workshops and coaching, you and I explore how you solve problems: your own, your team’s, your… [Continue Reading]
Do Your Problems Require Less Linear Problem Solving Solutions?
Do You Collaborate or Dominate Team Meetings?
What role do you take during meetings? Will you be the first person to collaborate? Or do you tend to dominate team meetings? More importantly, how do your instincts and actions enhance or impede not only the rest of your team’s mindset? But also their subsequent actions as well as project outcomes. Does your team… [Continue Reading]
Are You Professionally Understandable To Everyone?
Being professionally understandable is a huge part of how you show up to work each day. When people do not understand what you are saying, they cannot figure out what you want. Or what you really need. Or even what you both can accomplish working with each other and for each other on behalf of… [Continue Reading]
Amidst the Noise Become Your Clients’ Professional True North
When you strive to be your clients’ professional True North, they invite you to sit at their business tables. Because you are their trusted, purposeful and consistent source of direction and insights. Even when there is nothing to sell, design, manage or measure. Your clients pull you into their world. Because your clients see and… [Continue Reading]
Presenting My Top 2018 Customer Experience Blog Post!
My top 2018 Customer Experience blog post started off being a reflection of a topic near and dear to my heart. The subject of my keynotes and workshops on professional purpose and profitable workforce collaboration. And why all of us – yours truly included – need to remain vigilant and aware when we fall into… [Continue Reading]
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