When you assign professional labels to a person, behavior, or process, will you stop thinking about taking further action? First, there is some level of intellectual satisfaction in recognizing what you observe. Perhaps you are trained as a coach or function as a mentor. As a result, there is something self-affirming in knowing the right… [Continue Reading]
Are Professional Labels Impeding Cross Functional Collaboration?
Target Working with the Best so You can be Your Best!
When you target working with the best so you can become your best, you always have one question that is top-of-mind. “Who are the best of the best in our organization?” Why, how, and when did they accomplish this? The key to upskilling and reskilling for the post-pandemic workplace starts with discovering who your best… [Continue Reading]
Why Project or Business Cases Undersell A Team’s Value
Will your project or business cases undersell your team’s value? Again? What is your track record of success? Creating project or business cases is part of how you “do” your job. Regardless of whether you sell, manage, measure and fix and control, or serve. There is a template and a series of justifications / questions… [Continue Reading]
Why Typical Customer Discovery does not deliver on Client Needs
Typical customer discovery involves speaking with current and potential customers. Often to determine whether their stated and unstated needs marry up with your current products, services and capabilities. And then decide whether opportunities exist for new product development and innovation. However, often the customer discovery process falls short of delivering on client needs and expectations. … [Continue Reading]
Why Colleagues & Clients do not Trust Shifting Story Narratives
When you use shifting story narratives to persuade, justify or invite people to join your story, the effect is just the opposite. Instead of saying yes, they can become skeptical: of you, your solution and even your organization. Why? Because people do not intellectually or emotionally co-invest in stories that shape-shift. And considering that, overall,… [Continue Reading]
Follow Us!