Babette Ten Haken

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You are here: Home / Archives for Quality professional development

Yes but are you making the time to learn new stuff?

May 11, 2021 by Babette Ten Haken Leave a Comment

When do you make the time to learn new stuff? OK. I already see your eyes rolling in your head as you think: “Sure Babette I don’t even have time to complete my work each day!” I acknowledge you. Yes, we all get busy being busy “doing” stuff. However, in what manner does all this… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: ASQ, change agent, collaboration catalyst, complex problem solver, cross-functional leadership, customer experience, human capital strategy, human resources professional development, one millimeter mindset coaching and facilitation programs, one millimeter mindset cross functional leadership keynote speaker, one millimeter mindset cross-functional storytelling programs, One Millimeter Mindset™ virtual programs, PMI, professional innovation, project management professional development, Quality professional development, SHRM, strategic business value

Will You Push Yourself to Make Necessary Hard Calls?

April 15, 2021 by Babette Ten Haken Leave a Comment

Post pandemic professional innovation requires you to push yourself to make necessary hard calls. Deciding on that first push forward is the hardest call you make. Because as you collectively crawl out of your quarantine caves, into the light, you discover the business ecosystem is changed.  You and your colleagues are moving forward towards what,… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: business analyst professional development, business innovation, cross functional business cases keynote speaker, customer experience, employee experience, human capital strategy, human resource professional development, one millimeter mindset coaching and facilitation programs, one millimeter mindset cross functional leadership keynote speaker, One Millimeter Mindset™ virtual programs, PMI, professional innovation, project management professional development, Quality professional development, SHRM, strategic business value, Voice of the Customer business cases

Are You Bringing Out The Cross Functional Best In Your Teams?

April 13, 2021 by Babette Ten Haken Leave a Comment

How’s it going? Are you bringing out the cross functional best in your teams? Or do specific team members continuously frustrate and disappoint you? Now, walk around the (virtual) team table. Then, take a different seat at your team’s table. Perhaps your team members may feel the same way about your performance: frustrated and disappointed? I… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: business innovation, cross-functional collaboration, customer experience, employee experience, HR professional development, human capital strategy, one millimeter mindset coaching and facilitation programs, one millimeter mindset cross functional leadership keynote speaker, One Millimeter Mindset™ virtual programs, professional innovation, project management professional development, Quality professional development, storytelling for strategic business value, Voice of the Customer, Voice of the Customer business cases

Are Changing Client Needs impacting Your Solutions?

March 16, 2021 by Babette Ten Haken Leave a Comment

How do changing client needs impact the solutions you provide? Regardless of whether you are a B2B or B2C company. And regardless of whether you are an internal or external client. Let’s say an existing client recontracts you for what you assume is repeat business. Except you discover they are not quite in the same… [Continue Reading]

Filed Under: Human Capital & Industrial IoT Workforce, Professional Development Tagged With: business analyst professional development, cross-functional team leadership, HR storytelling, human capital strategy, one millimeter mindset coaching and facilitation programs, one millimeter mindset cross functional leadership keynote speaker, One Millimeter Mindset™ virtual programs, project management professional development, Quality professional development, storytelling for strategic business value, Voice of the Customer

Cross Functional Customer Retention is Key to Strategy

March 9, 2021 by Babette Ten Haken Leave a Comment

An enlightened cross-functional customer retention strategy is key to strategic business success. After all, retaining customers is central to business longevity. You know this. I know this. We all know this. So, why is “this” so difficult to do… cross-functionally? Because professional proactivity is central to a cross-functional customer retention strategy. Is your business model… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention Tagged With: business analyst professional development, cross-functional collaboration, cross-functional team leadership, customer experience, customer retention, human capital strategy, one millimeter mindset coaching and facilitation programs, one millimeter mindset cross-functional storytelling programs, One Millimeter Mindset™ virtual programs, professional innovation, project management professional development, Quality professional development

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