How do changing client needs impact the solutions you provide? Regardless of whether you are a B2B or B2C company. And regardless of whether you are an internal or external client. Let’s say an existing client recontracts you for what you assume is repeat business. Except you discover they are not quite in the same… [Continue Reading]
Are Changing Client Needs impacting Your Solutions?
Cross Functional Customer Retention is Key to Strategy
An enlightened cross-functional customer retention strategy is key to strategic business success. After all, retaining customers is central to business longevity. You know this. I know this. We all know this. So, why is “this” so difficult to do… cross-functionally? Because professional proactivity is central to a cross-functional customer retention strategy. Is your business model… [Continue Reading]
Why Your Professional Core Capabilities Limit Your Value
Your professional core capabilities are learned and innate capabilities. These differentiate you to colleagues, employers, and clients. Are you relying on core capabilities which defined you yesterday to fuel your career and leadership trajectory today and tomorrow? First, let’s say your resume indicates that your greatest professional core capabilities are moving to another job with… [Continue Reading]
When You Are Busy Delivering It Is Hard To Be Impacting
Are you busy delivering non-stop, one-way output to your team? If so, you may fall short of creating opportunities to impact, engage, inspire, take action, and innovate. Together. When you target a cross-functional team leadership trajectory, professional success leverages more than delivering presentations during meetings. As a result, acknowledging your comfort with your default delivery… [Continue Reading]
Leverage The Anatomy of No to Move Projects Forward
Do you understand how to leverage the anatomy of No to move projects forward? Are you making things happen, together, or not? Typically you and I encounter that word as a stall tactic. For starters, when decisions need to be made, naysayers seem to crawl out of the virtual workplace woodwork. They voice their opinions… [Continue Reading]
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