When do you make the time to learn new stuff? OK. I already see your eyes rolling in your head as you think: “Sure Babette I don’t even have time to complete my work each day!” I acknowledge you. Yes, we all get busy being busy “doing” stuff. However, in what manner does all this… [Continue Reading]
Yes but are you making the time to learn new stuff?
Will You Push Yourself to Make Necessary Hard Calls?
Post pandemic professional innovation requires you to push yourself to make necessary hard calls. Deciding on that first push forward is the hardest call you make. Because as you collectively crawl out of your quarantine caves, into the light, you discover the business ecosystem is changed. You and your colleagues are moving forward towards what,… [Continue Reading]
Are You Bringing Out The Cross Functional Best In Your Teams?
How’s it going? Are you bringing out the cross functional best in your teams? Or do specific team members continuously frustrate and disappoint you? Now, walk around the (virtual) team table. Then, take a different seat at your team’s table. Perhaps your team members may feel the same way about your performance: frustrated and disappointed? I… [Continue Reading]
Are Changing Client Needs impacting Your Solutions?
How do changing client needs impact the solutions you provide? Regardless of whether you are a B2B or B2C company. And regardless of whether you are an internal or external client. Let’s say an existing client recontracts you for what you assume is repeat business. Except you discover they are not quite in the same… [Continue Reading]
Cross Functional Customer Retention is Key to Strategy
An enlightened cross-functional customer retention strategy is key to strategic business success. After all, retaining customers is central to business longevity. You know this. I know this. We all know this. So, why is “this” so difficult to do… cross-functionally? Because professional proactivity is central to a cross-functional customer retention strategy. Is your business model… [Continue Reading]
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