What are some of the greatest professional wins from this year? How will we carry these wins, forward, into every day and every month of 2019? End of year always is a time of simultaneous professional reflection as well as forward momentum. Most often, we dwell on the negatives: what went wrong, what we could… [Continue Reading]
Some of the Best Professional Wins are People Wins
Bravely Collaborate Across Our Differences
Why do I ask you, dear readers, to bravely collaborate this holiday season? And every day, for that matter. After all, collaboration always gets filed under “nice to have soft skills.” The attitudes and behaviors we remember to use when convenient, yet not always. And certainly, collaboration never quite feels second nature, does it? Because… [Continue Reading]
Differentiation is about seeking Business Common Ground
What does differentiating oneself as a Professional of Worth have to do with seeking business common ground? After all, doesn’t that concept fly in the face of everything we have been taught as sellers, doers, makers, inventors and financiers? Consider that so many of us are so busy chasing the objective of trying to be… [Continue Reading]
Are We sabotaging Customer Outcomes because of Our Own Priorities?
Throughout the year, we sabotage customer outcomes in favor of our own priorities. Not intentionally, at least from our perspective. Nonetheless, from our customers’ perspectives, we cycle back and forth throughout the year. Falling short, and then scrambling to recover, when delivering remarkable and enduring customer outcomes. The types of customer outcomes which are critical… [Continue Reading]
One Millimeter Mindset™ 2018 Collaborative Storytelling Blog Review
These 5 One Millimeter Mindset™ Collaborative Storytelling Blog posts are focused on helping you “see” your organization’s or association’s stories as vibrant testimonials of how you serve customers. Collaborative storytelling is the hallmark of humanity. Their focus is to make us think about the same things, differently. How we ponder the implications from each enduring… [Continue Reading]
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