Babette Ten Haken

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Updated Business Stories are more Future Business Relevant

April 9, 2020 by Babette Ten Haken Leave a Comment

When is the last time you updated business stories? You know, the ones you tell to acquire and (I hope) retain clients? And the stories you tell to engage and retain employees? Are you still using the same business stories, investor pitches, technical use cases or business cases? From Yesterday, which may literally be yesterday?… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: customer experience, employee experience, engineering, HR storytelling, human capital strategy, human resource managers professional development, life sciences professional development, manufacturing, medical practice administrators, One Millimeter Mindset™ storytelling programs, project management, quality, sales, STEM storytelling, storytelling for left brain thinkers, storytelling keynote speaker, strategic storytelling

Uncomfortable Business Stories are Client Retention Stories

December 11, 2019 by Babette Ten Haken Leave a Comment

Do you tell uncomfortable business stories to your clients and colleagues? Or, do you prefer comfortable stories, where clients always hear how your products and services will live up to their expectations? And everyone always lives happily ever-after? Also, when you tell these preferable, comfortable, and predictable, stories, what are you thinking to yourself? Are… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce Tagged With: change management, client retention, customer experience, human capital strategy, human resources, IIoT, Industry 4.0, life sciences professional development, manufacturing, project management, quality, sales, STEM Professional Development, STEM STorytelling keynote speaker, storytelling for analytical thinkers, storytelling for left brain thinkers

Why Storytelling Confidence grows Your Professional Credibility

December 9, 2019 by Babette Ten Haken Leave a Comment

Developing storytelling confidence moves you one millimeter forward, beyond remaining professionally comfortable. Embracing not only the risk, but also the opportunity, of connecting your stories to other people’s stories. And growing your professional credibility, as you grow your storytelling acumen. Storytelling seems to be an extremely popular skill set these days. However, storytelling hardly is… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: account based management storytelling, business growth storytelling, customer experience, CX, employee experience, engineering, EX, HR professional development, HR storytelling, human capital value, Industry 4.0, IoT workforce, left brain thinkers professional development, life sciences professional development, project management professional development, quality, sales, STEM professional development keynote speaker, storytelling keynote speaker

Create an Invitational Business Story for Client Retention

November 20, 2019 by Babette Ten Haken Leave a Comment

An invitational business story welcomes clients. You invite them to become part of your organization’s world. And, the focus is way beyond the short-term gain of closing a contract. How impactful and inviting is the business story you tell, today? First, invitational stories generate a sense of community. Next, these stories change client perception. Customers… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention Tagged With: business growth, business storytelling, customer experience, customer retention, CX, engineering, human resources, Industry 4.0, IT, manufacturing, project management, quality, sales, STEM STorytelling keynote speaker, technology

Retain Clients Who crave the Storytelling Experiences You Create

October 16, 2019 by Babette Ten Haken Leave a Comment

When you create storytelling experiences your clients crave, your professional relationships move beyond transacting business. Instead, your relationships become transformational for you both. How do you get from where you are now, with your storytelling experiences, to where you need to go? Build your business based on retaining clients who are fully co-invested in the… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: complex selling, data analysts, engineering, human capital strategy, human resource management, IIoT, Industry 4.0, Internet of Things, manufacturing, meeting planners, program management, project management, quality, STEM Professional Development, STEM STorytelling keynote speaker, storytelling keynote speaker, technical selling, women in engineering

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