Leadership through storytelling takes another look at your toxic professional stories. You know, the ones you bury, because you associate these stories not only with personal and professional embarrassment and humiliation. But also, with toxic workplace environments. Often, you move on: from toxic colleagues, workplaces and stories. However, you remain good and stuck in these… [Continue Reading]
Why Toxic Professional Stories involve Another Story Too
Is Your Workplace Service Culture actually Self Serving?
Rate your employees’ experiences within your workplace service culture. First, are employees more focused on serving themselves, their managers, each other? Next, do their actions allow them to best serve your customers? Then, ponder the workforce profitability of your current strategy. Often, employees are unable to have each other’s – and your customers’ – backs…. [Continue Reading]
Professional Communication Soft Skills are more than Talk
Today, make a list of your professional communication soft skills. If you Google “soft skills”, you arrive at 5-7 skill sets for which communication is deemed of utmost importance. These skills include: leadership, communication, ethics, flexibility, problem-solving, teamwork and interpersonal skills. What additional skills would you add to this list, based on your professional experiences?… [Continue Reading]
Do You believe in Your Professional Story Credibility?
On a 1-10 (poor-great) scale, do you believe in your professional story credibility? You know, the “you” story which comprises your LinkedIn profile and professional resume. Or how you respond to the question: “What do you do?” What story do you tell: to clients, colleagues and recruiters? Is your story too good to be true?… [Continue Reading]
Are Your Employees invested in Your Company Story?
Your company story is compelling, at least to the leadership team. However, are your employees as invested in this story as you are? As the saying goes: “It is hard to read the label when you are inside the bottle.” You sit at the helm of a large, 100-year old company. Or, you are part… [Continue Reading]
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