Babette Ten Haken

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You are here: Home / Archives for requests for proposal

When You are Selling Your Competitor instead of You

October 8, 2013 by Babette Ten Haken Leave a Comment

Unless you are selling to, and working with, A-List customers, you may unintentionally be selling your competitor’s products and services. A-List customers are the folks who recognize the relevance and value you bring to their business tables. They, in turn, bring out your creative and technical best. Your collaboration always seems to challenge the capability… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce Tagged With: A-List Customers, business growth, business strategy, cross functional teams, cross-functional leadership, customer retention, One Millimeter Mindset™ virtual programs, requests for proposal, RFP mill, sales engineers

Are Your Clients Providing ROI?

December 5, 2012 by Babette Ten Haken Leave a Comment

Now that’s reversing the question, for a refreshing change. We work so hard to provide value to our customers, even if they are early-adopters for startups, and justify their spend on our services. In order for them to show us the money  we show them how we are going to deliver the goods to help… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: A-List Customers, C-List customers, customers, early-adopters, pivot, requests for proposal, revenue stream, ROI, startups

Responding to RFPs

July 30, 2012 by Babette Ten Haken Leave a Comment

[Charles H. Green and I collaborated on this jointly-written blog post. It also appears on his Trusted Advisor Blog.] We’ve all been asked to respond to Requests for Proposal (RFPs). Many Requests for Proposal (RFPs) are well written, succinctly-worded, and play an important role in the intelligent procurement processes of well-run companies.While we both know… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: architects, Charles H. Green, engineers, requests for proposal, RFPs, salespeople, The Trusted Advisor

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