Babette Ten Haken

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You are here: Home / Archives for ROI

The Cost of Demonstrating Your Value to Déjà Vu Customers

April 5, 2018 by Babette Ten Haken Leave a Comment

How many déjà vu customers do you serve – or attempt to serve? Go ahead. Take a head count of your customer base. You know who these customers are. They continue to do business with you, perhaps even with a gap of a few years in between. When you reconnect, it is just like old… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention Tagged With: A-List Customers, change mindset, collaboration, customer retention, engineering, Industry 4.0 human capital strategy, quality, repeat customers, ROI, sales, STEM Professional Development, STEM STorytelling keynote speaker

Capturing Industrial Analytics ROI remains Challenging

January 25, 2017 by Babette Ten Haken Leave a Comment

Harnessing the value of industrial analytics ROI can catalyze downstream competitive advantage. However, capturing ROI remains elusive as organizations struggle to retool and recalibrate business models and culture. Technical challenges and skills gaps continue to plague organizations. Overcoming these challenges involve nothing short of: Identifying viable, accessible data sources Eliminating gaps in infrastructure Identifying tools… [Continue Reading]

Filed Under: Collaboration And Convergence, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: CIO, HR, IIoT, industrial analytics, industrial analytics ROI, leadership, ROI

Risk, Reward and ROI

May 1, 2014 by Babette Ten Haken Leave a Comment

How do you discuss risk, reward and ROI in business? How many of you are familiar with this statement: “Mr/Ms Customer, what is the upside of making the decision to move forward with our program compared with the consequences of making no decision?” What’s the objective of presenting your venture, engineering solution, product or platform… [Continue Reading]

Filed Under: Collaboration And Convergence, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: decision makers, return on investment, reward, risk, risk mitigation, ROI

Professional Currency and ROI

October 15, 2013 by Babette Ten Haken Leave a Comment

Your professional currency – your professional value proposition – is the tangible value and ROI of your core capabilities to yourself, your company, your colleagues and your customers. It all boils down to whether you see yourself as an order-taker or an innovator. Do you want people to ask you “Can you do this?” or… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: core capabilities, entrepreneurs, professional currency, professional value proposition, ROI, small to mid-sized businesses, startups

Translating Core Competencies into ROI

October 1, 2013 by Babette Ten Haken Leave a Comment

If your business specializes in custom applications, translating your core competencies and attracting new customers can seem like a cosmic mystery. For starters, your website looks like a photo gallery of all the stuff you’ve created, some of which resembles R2-D2®’s second cousin. In your mind, these photos showcase your company’s core competencies. In the… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: core competencies, Do You Mean Business, IBM Midsize Business, ROI

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