Babette Ten Haken

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You are here: Home / Archives for Sales Aerobics for Engineers blog

Are You practicing Wagon Circling Customer Retention Strategy?

September 18, 2017 by Babette Ten Haken Leave a Comment

Wagon circling is a staple of Western cowboy films. The settlers’ wagon train heads westward into the unknown. They come under attack by outlaws. “Circle the wagons!” is the cry. Sometimes, the settlers collaborate effectively. Other times, they disagree with how, when, where and why to start circling those wagons. Time is critical. Eventually, the… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce Tagged With: customer retention, Sales Aerobics for Engineers blog, Us versus Them mindset, wagon circling

Pay Your Thanks Forward

November 27, 2014 by Babette Ten Haken Leave a Comment

Thanksgiving in the United States of America is my favorite holiday. It gets overlooked these days, as retailers fast forward from Halloween to Christmas. Thanksgiving is a time of personal and professional reflection for me. I encourage you to identify the people and things you are grateful for, then pass your thanks and gratitude on to… [Continue Reading]

Filed Under: Human Capital & Industrial IoT Workforce, Professional Development Tagged With: gratitude, happiness, paying your thanks forward, Sales Aerobics for Engineers blog, thanks

My Thanks To The Online Engineering Community!

November 23, 2009 by Babette Ten Haken Leave a Comment

I am so thankful to the many online engineering communities who read my blog, access my website and – most of all – engage in LinkedIn Discussions with me. In this most challenging of economies, my engineers have remained open minded while I have rattled their cages and possibly even provoked a few of them!… [Continue Reading]

Filed Under: Professional Development Tagged With: engineering, engineers, LinkedIn, sales, Sales Aerobics for Engineers blog, sales-engineering interface, technical/non-technical collaboration

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