Babette Ten Haken

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You are here: Home / Archives for sellers

Are Sticky Customer Lifecycles Really Dead in the IIoT?

August 8, 2016 by Babette Ten Haken

Sticky customer lifecycles are the “norm” for many sales professionals. Once the initial sale is consummated, sales people assume the customer is theirs for life. All that is required is serving customers with a median level of satisfaction. All their company needs to do is not screw up. Off to hunt down the next new customer!… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce Tagged With: customer lifecycles, customer retention, IIoT, industrial internet of things, Internet of Things, IoT, sellers, sticky customer lifecycles

Are Hybridized Sellers Unicorns?

January 8, 2016 by Babette Ten Haken Leave a Comment

Hybridized sellers are the future of business, let alone sales. They are rare, like unicorns. Or are they? Hybridized sellers are CEOs, business owners, sales leaders and sales reps. Hybridized sellers are systems engineers, attorneys, accountants, customer service reps and project managers. Hybridized sellers reside in all areas of your organization. They are current employees… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: hybridized sellers, sellers

Top Sellers don’t have Dry Pipelines

March 6, 2015 by Babette Ten Haken Leave a Comment

Are your sales pipelines dry? As we near the end of the quarter, your manager is getting that bug-eyed look: her team isn’t going to make their numbers. Your manager passes on their concerns to you, as if you don’t already know what’s going on in the field or on the inside. Your sales leads… [Continue Reading]

Filed Under: Collaboration And Convergence, Professional Development Tagged With: leads list, sales, sales pipeline, sell, sellers

Compel Decision Makers to invite YOU

May 15, 2014 by Babette Ten Haken Leave a Comment

Your selling goal is for Buyers and decision makers to invite you to their business tables. Your invitation is earned. Your invitation is achieved by becoming a go-to resource for those decision makers. Have I just described your selling strategy? I didn’t think so either. Your selling goal is for Buyers and decision makers to… [Continue Reading]

Filed Under: Collaboration And Convergence, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: Buyers, decision makers, sellers, selling goal, selling strategy, skeptical

Hey Sales Hunters, Who invented Your Spear and Other Tools?

January 7, 2014 by Babette Ten Haken Leave a Comment

If your business model separates the Sales Hunters from the Gatherers, the Doers from the Sellers, perhaps it’s time to make these relationships more fluid, instead of siloed. If you are seeking your next woolly mammoth, or new business acquisition, it takes more than your brains and brute sales hunters strength, or your engineering nimbleness,… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention Tagged With: collaboration, doers, Gatherers, Hunters, new business acquisition, sellers

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