Each of us establishes a professional career voice. Sometimes our voice is created consciously and conscientiously. On the other hand, perhaps you unconsciously create and reinforce a professional voice which is not an accurate reflection of who you are. Think about it. What is your preference: leader or follower? Consider that your professional career voice… [Continue Reading]
What Is Your Professional Career Voice: Leader or Follower?
Who Are Your Business Case Heroes And Heroines?
Who are the business case heroes and heroines you leverage when working with colleagues and clients? Consider that every business case you create includes a cast of characters you either include or exclude. Possibly because you never even considered these people as part of your story. Or, if there is going to be a hero… [Continue Reading]
Pandemic Stories fuel Your Professional Trajectory
By now you probably have pandemic stories to tell. Most likely due to the ubiquitous impact of the current health scenario on how we work (and where, when, why, if). How has the pandemic fueled not only your own professional delivery of client-focused solutions? But also your teams’ and your organizations’, as you better serve… [Continue Reading]
3 Ways Your Value Added Customer Experience Efforts are not Valued
How are your best value added customer experience efforts sabotaged, both pre- and post-sale? What you do, when you are not actively selling, engineering, coding and serving, adds value to each customer’s experience of how it is to work with you. Like the key players on a sports team, what they do when they do… [Continue Reading]
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