Babette Ten Haken

Contact Babette
  • Home
  • Programs
    • Keynotes
    • Breakouts & Workshops
    • Professional Innovation Coaching
  • Blog
  • My Story
    • Testimonials
    • Honors & Awards
  • Resources
    • White Papers
    • Do You Mean Business? – The Book
  • Contact Me!
You are here: Home / Archives for small to midsize businesses

Why Prioritizing SMB Business Issues prevents Overwhelm

December 18, 2017 by Babette Ten Haken Leave a Comment

Prioritizing SMB business issues is a must for preventing SMB (small to midsize business) overwhelm. Otherwise, a company’s forward progress is continuously stalled, if not completely derailed. Although I also work with large organizations, the small and mid-market companies (SMBs) are an important focus of What I Do. Why? Because SMBs form the backbone of… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce Tagged With: business processes, human capital strategy, IIoT, small to midsize businesses, SMB, STEM Professional Development, STEM STorytelling keynote speaker, strategy, workforce

Why SMB Customer Profitability requires the Right Targets

December 7, 2017 by Babette Ten Haken Leave a Comment

Understanding SMB customer profitability leverages working with the best customers for your small to midsize business (SMB). Ask yourself these questions: First, is the majority of your current client base comprised of customers who long ago outgrew you (or vice versa)? Yet they continue to award you scraps and crumbs, “for old time’s sake”? Then,… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce Tagged With: business model, business processes, clients, customers, small to midsize businesses, SMB, STEM Professional Development, STEM STorytelling keynote speaker, workforce collaboration

How SMB Workforce Leadership drives Customer Retention

December 6, 2017 by Babette Ten Haken Leave a Comment

SMB workforce leadership matters. As the saying goes, when it comes to small to midsize businesses (SMBs), customer retention takes a village. First, there are inherently smaller workforces involved in running SMBs. As a result, every person’s contribution matters when it comes to customer success for customer retention. What type of customer retention strategy drives… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce Tagged With: HR, human capital strategy, leadership, small to midsize businesses, SMB, STEM Professional Development, STEM storytelling keynotel speaker, workforce

Is Your SMB Model really a Dysfunctional Business Model?

November 1, 2017 by Babette Ten Haken Leave a Comment

A small to midsize (SMB) business model can gradually degenerate into a dysfunctional business model without everyone realizing there is a problem. Until something significant happens, that is. That “something” impacts customer retention in a stunning way. First, a major client is lost. Then, “reliable” clients do not re-order. Still other long-time clients no longer… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce Tagged With: business model, dysfunctional business model, small to midsize businesses, SMB

6 Reasons why SMB Business Processes derail SMB Longevity

October 23, 2017 by Babette Ten Haken Leave a Comment

Small to midsize (SMB) business processes make or break the ability to grow, expand and sustain a company. First, the smaller the business, the more susceptible it is to revenue ebb and flow. Then, with a smaller number of employees, staffers fulfill multiple functions, regardless of adequate training, certification or even education. Also, within this… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: business lifecycle planning, small to midsize businesses, SMB, SMB business processes

  • 1
  • 2
  • Next Page »

Hire Babette to speak at your next conference or corporate meeting.

https://youtu.be/Yf-h80O_QZ4
Sign up to receive posts via email
Please wait...
Please enter all required fields Click to hide
Correct invalid entries Click to hide
No spam, ever. Promise. Powered by FeedBlitz
SalesProCentral
Customer Experience Update

Categories

  • Collaboration And Convergence
  • Customer Experience, Success, Loyalty, Retention
  • Human Capital & Industrial IoT Workforce
  • Professional Development
  • Trending Book Reviews
  • Uncategorized

Recent Posts

  • Why Project or Business Cases Undersell A Team’s Value
  • Does Working in Silos Prepare You to Lead Strategically?
  • Are You Managing Teams for Innovation or Stasis?
  • Are You Professionally Understandable To Everyone?
  • Is Professional Elitism impacting How You Lead Teams?

Archives

Storytelling for STEM Professionals and Left Brain Thinkers Speaking Programs. Learn more....

Contact Babette
Sign up to receive posts via email
Please wait...
Please enter all required fields Click to hide
Correct invalid entries Click to hide
No spam, ever. Promise. Powered by FeedBlitz

Recent Posts

Why Project or Business Cases Undersell A Team’s Value

Does Working in Silos Prepare You to Lead Strategically?

Are You Managing Teams for Innovation or Stasis?

Follow Us!

Follow Us on FacebookFollow Us on TwitterFollow Us on LinkedInFollow Us on Instagram

Privacy Policy | Terms and Conditions

CATALYST FOR PROFESSIONAL COLLABORATION: Storytelling for STEM Professionals and Left Brain Thinkers Speaking Programs.
Sales Aerobics for Engineers®, All Rights Reserved 2021 ©
By continuing to browse the site you are agreeing to our use of cookies