Babette Ten Haken

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What to do when a Small Business Leader is a Productivity Impeder

April 11, 2018 by Babette Ten Haken Leave a Comment

My client, a small business leader, consistently wrestled with inconsistent execution of strategy. Over time, this inconsistency cost him business. And he no longer could afford to overlook the issue. As a small business leader in the manufacturing space, he employed less than 20 people on his team. Consequently, each team member wore wear many… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: leadership, management, productivity, small business, social media, strategy, workplace

SMB Business Tools for You

May 29, 2015 by Babette Ten Haken Leave a Comment

What SMB Business Tools is your small to medium-size business using to identify, target, develop and win new business? Let’s demystify this concept and process, together. As part of the Executive Team of your business, driving revenue through your organization should be top-of-mind. That means you are looking for more than strategy: you are searching… [Continue Reading]

Filed Under: Collaboration And Convergence, Human Capital & Industrial IoT Workforce Tagged With: Hootsuite, Kitedesk, LinkedIn, Nimble, Pipeliner CRM, small to medium-size businesses, SMB, SMB business tools, social media

Your Super Sales Force – CEOs Who Sell Socially

December 10, 2014 by Babette Ten Haken Leave a Comment

Your company’s super sales force is you. Your role as CEO makes you uber credible to customers, colleagues and industry verticals. You are a one person super sales force. Are you a sales force to be reckoned with? Or do you eschew this responsibility because you prefer to delegate and lead as a Figurehead? As… [Continue Reading]

Filed Under: Human Capital & Industrial IoT Workforce, Professional Development Tagged With: CEO, sales force, selling, social business, social media, social platforms, super sales force

Your Social Customers Business Terms – 3 Tips

December 9, 2014 by Babette Ten Haken Leave a Comment

Do your social customers have the same concept of social business that you do? Will you and your company be regarded as a social nuisance or a social resource? A LinkedIn study from November 2013 still rings true a year later. LinkedIn surveyed 968 small to medium size businesses in the USA and Canada. 61% of… [Continue Reading]

Filed Under: Collaboration And Convergence, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: buyers and sellers, buying cycle, LinkedIn, selling activities, social business, social customers, social media

False LinkedIn Connections?

November 18, 2014 by Babette Ten Haken Leave a Comment

What proportion of your LinkedIn Connections are real people? Have you ever asked yourself this question just before you accepted yet another connection? Part of the downside of social media engagement is the barrage of spam you receive. In your email Inbox. In your LinkedIn inbox, on your Twitter feed, on Facebook. But here’s the… [Continue Reading]

Filed Under: Collaboration And Convergence, Professional Development Tagged With: LinkedIn, LinkedIn Connections, LinkedIn Profile, social media

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