When you continuously are making excuses for poor product quality and performance or sub-par service and maintenance, how invested are you in client success? Regardless of whether you design, sell or serve, clients do not initially do business with you anticipating a client retention strategy focused on listening to your excuses. If you are making… [Continue Reading]
Who is on your company’s Board of Directors? Perhaps you are a solopreneur, a startup, or a small to mid-sized business. Essentially, you are family-owned and operated. It’s never too early to create a Board of Directors, even a small one. Conducting formal monthly board meetings creates the process and discipline for strategic thinking instead… [Continue Reading]
It’s the new year and companies are building their sales pipelines. Like you, my Inbox is filling with email blasts from people I don’t know trying to sell me stuff I may not need. Because I do what I do, I end up reading through many of these emails. I try to figure out the… [Continue Reading]
Scalability creates a major issue when acquiring business. No matter what the current status of your business. No matter whether you are an entrepreneur or solopreneur, a startup, an independent contractor working for a larger company, or a small-to-midsized business. Size does, indeed, matter.