Babette Ten Haken

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You are here: Home / Archives for solopreneur

Does Making Excuses retain Your Clients Long Term?

June 20, 2019 by Babette Ten Haken Leave a Comment

When you continuously are making excuses for poor product quality and performance or sub-par service and maintenance, how invested are you in client success? Regardless of whether you design, sell or serve, clients do not initially do business with you anticipating a client retention strategy focused on listening to your excuses. If you are making… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention Tagged With: business growth, client base, customer acquisition, customer experience, customer retention, customer service, employee experience, engineering, entrepreneurship, Industry 4.0, IoT, keynote speaker, manufacturing, professional development, quality, sales, small business, solopreneur, startups, STEM Professional Development, STEM STorytelling keynote speaker, technology

Who is on Your Board of Directors?

January 8, 2014 by Babette Ten Haken Leave a Comment

Who is on your company’s Board of Directors? Perhaps you are a solopreneur, a startup, or a small to mid-sized business. Essentially, you are family-owned and operated. It’s never too early to create a Board of Directors, even a small one. Conducting formal monthly board meetings creates the process and discipline for strategic thinking instead… [Continue Reading]

Filed Under: Collaboration And Convergence, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: board of directors, business model, family-owned, IBM Midmarket, small to mid-sized business, solopreneur, startup

Who are you and why are you sending me stuff?

January 22, 2013 by Babette Ten Haken Leave a Comment

It’s the new year and companies are building their sales pipelines. Like you, my Inbox is filling with email blasts from people I don’t know trying to sell me stuff I may not need. Because I do what I do, I end up reading through many of these emails. I try to figure out the… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce Tagged With: email blasts, sales pipelines, small business, solopreneur

How Scalable Are You?

November 27, 2012 by Babette Ten Haken Leave a Comment

Scalability creates a major issue when acquiring business. No matter what the current status of your business.  No matter whether you are an entrepreneur or solopreneur, a startup, an independent contractor working for a larger company,  or a small-to-midsized business.  Size does, indeed, matter. Most of us have a mental picture of our product, service,… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: entrepreneur, independent contractor, scalability, scalable, small-to-midsized busienss, solopreneur, startup

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