How comfortable are you telling your STEM story? During startup pitches, meeting presentations, conference gatherings? Even telling your Grandmother “what you do” when you are home from university for the holidays? The STEM acronym describes individuals engaged in Science, Technology, Engineering and Mathematics pursuits. Are you a STEM professional? Do you work with, or sell… [Continue Reading]
Why telling Your STEM Story makes Everyone Uncomfortable
Are You Lecturing Your Story or telling Compelling Stories?
Are you telling compelling stories or relying on lecturing your story to get your point across? Let’s face it, about the last thing STEM professionals and left brain thinkers want to do is tell a story. Why? First, because the very notion of storytelling makes STEM professionals and left brain thinkers uncomfortable. After all, the… [Continue Reading]
Does Making Excuses retain Your Clients Long Term?
When you continuously are making excuses for poor product quality and performance or sub-par service and maintenance, how invested are you in client success? Regardless of whether you design, sell or serve, clients do not initially do business with you anticipating a client retention strategy focused on listening to your excuses. If you are making… [Continue Reading]
Why Your Professional Speak creates Biased Listeners
Do you depend on professional speak to make you appear credible to listeners? You know, discipline-specific terminology or buzz words which often comprise over 50% of professional conversations. If so, you assume the people listening to you, either in person or virtually, are impressed with your command of discipline-specific words. And that, once impressed, you… [Continue Reading]
Collaborative Workplace Experiences create better Customer Experiences
When we create collaborative workplace experiences, we create better and better customer experiences. This is common sense. You know it. I know it. Yet this scenario is not quite how things happen in the workplace, is it? Realistically, each Monday morning, very few of us wander into an oasis of collaboration and harmony. Rather, we… [Continue Reading]
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