Babette Ten Haken

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You are here: Home / Archives for startups

Virtual Post Sale Client Abandonment is not a Novel Scenario

May 21, 2020 by Babette Ten Haken Leave a Comment

There’s nothing novel about virtual post-sale client abandonment. Upon consideration, you realize your company’s been doing this for years. In fact, virtual abandonment is a key component of “business as usual.” What is novel about this post-sale scenario, to you, is that now you have to sell virtually. That’s all that’s changed. And your new… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: business analysts professional development, cross-functional team leadership, customer abandonment, customer acquisition, customer experience, customer retention, human capital strategy keynote speaker, medical group practice management professional development, One Millimeter Mindset™ programs, post sale execution, post sales, post-sale client abandonment, pres-sales, project management professional development, Quality professional development, sales, small business strategy, startups, strategic business value

Is Discipline-Specific Terminology creating Storytelling Barriers?

February 27, 2020 by Babette Ten Haken Leave a Comment

Today, let’s work on how your dependence on discipline-specific terminology creates storytelling barriers. We all do it: you, me, your colleagues, even your clients. We love to use our professional jargon. After all, we spent years learning it. And now, all those big fancy words and acronyms – the hallmarks of our respective professions –… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: business storytelling, customer experience, engineering professional development, entrepreneurial storytelling, HR storytelling, human capital strategy, human resource professional development keynote speaker, Industry 4.0, IoT, One Millimeter Mindset™ storytelling programs, project management professional development, Quality professional development, sales, startups, STEM Professional Development, STEM storytelling, storytelling for analytical thinkers, storytelling keynote speaker

The Best Customer Discovery requires Storytelling Patience

February 25, 2020 by Babette Ten Haken Leave a Comment

Today we’re talking about the importance of having storytelling patience when conducting customer discovery interviews. Customer discovery is a methodology used for building startups, new corporate ventures / intrapreneurial activities, design and engineering projects, and sales. Actually, in my storytelling for STEM professionals and left-brain thinkers playbook, you and I are never quite finished with… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: customer discovery, customer experience, customer retention, engineering professional development, entrepreneurs, One Millimeter Mindset™ storytelling programs, project management professional development, Quality professional development, sales, startups, STEM Professional Development, storytelling for analytical thinkers, storytelling for left brain thinkers, storytelling keynote speaker

Use Story Connection Strategy to Engage Employees and Clients

February 11, 2020 by Babette Ten Haken Leave a Comment

Story connection strategy is a compelling way to engage colleagues. Yet, this strategy is underutilized. Mostly because you are storytelling uncomfortable, aren’t you? As a result, you avoid incorporating your own story into investor pitches. Or, job interviews, conference presentations, grant applications, engineering RFPs and RFQs. Consequently, you are disappointed when employees and clients do… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: customer experience, employee experience, entrepreneurs, HR storytelling, human capital strategy, human resources professional development, life sciences storytelling programs, One Millimeter Mindset™ storytelling programs, Quality professional development, startups, storytelling for left-brain and analytical thinkers, storytelling for project management professionals, Storytelling for STEM professionals, strategic business value

Developing STEM Storytelling for Professional Development – 3 Blogs

December 4, 2019 by Babette Ten Haken Leave a Comment

Developing STEM storytelling as part of your professional development trajectory focuses you on stories which include. Instead of stories which make other people feel marginalized, intimidated or outright excluded. Now, some STEM professionals are unaware of how their behaviors and mindset showcase unconscious professional bias. Yet, other STEM professionals and analytical, left-brain thinkers, are very… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: conscious bias, engineering professional development, entrepreneurs, human capital strategy, human resource professionals, Industry4.0, innovation, IoT, life sciences professional development, manufacturing, professional diversity and inclusion, project management professional development, Quality professional development, startups, STEM Professional Development, STEM storytelling, STEM STorytelling keynote speaker, storytelling for analytical thinkers, storytelling for left brain thinkers, unconscious bias, venture capital strategy

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