Are you telling compelling stories or relying on lecturing your story to get your point across? Let’s face it, about the last thing STEM professionals and left brain thinkers want to do is tell a story. Why? First, because the very notion of storytelling makes STEM professionals and left brain thinkers uncomfortable. After all, the… [Continue Reading]
Are You Lecturing Your Story or telling Compelling Stories?
Does Making Excuses retain Your Clients Long Term?
When you continuously are making excuses for poor product quality and performance or sub-par service and maintenance, how invested are you in client success? Regardless of whether you design, sell or serve, clients do not initially do business with you anticipating a client retention strategy focused on listening to your excuses. If you are making… [Continue Reading]
3 Ways reacting does not make You Professionally Relevant
How professionally relevant are you? In the eyes of co-workers, colleagues, investors, stakeholders and clients? Most often, the story of your professional relevance showcases the story of how proactive and anticipatory you are to the voiced, and unvoiced, needs of everyone you serve. So, how would you rate yourself, in terms of professional relevance? Are… [Continue Reading]
3 Reasons Why Strategic Stakeholders keep Tuning You Out
Your strategic stakeholders keep tuning you out. Spoiler alert: They tune you out because your professional behavior turns them off. End of story: yours and theirs. Listen to my YouTube keynote story of a major way professional behavior derails the strategic stakeholder support you need to move your career to the next level. When you… [Continue Reading]
3 Ways Client Feedback catalyzes improved Team Communication
When does your team find out about client feedback? Constantly? Only when there is a negative issue? Or, four times a year: coinciding with results from quarterly customer satisfaction surveys? And then what happens? Do you point fingers at each other and play the blame game? Let’s do something about these dynamics. Because you and… [Continue Reading]
Follow Us!