Babette Ten Haken

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You are here: Home / Archives for STEM storytelling keynotel speaker

What is the Future C in Your Professional ABC Strategy?

May 3, 2018 by Babette Ten Haken Leave a Comment

Each of us has some form of a professional ABC strategy. Always. Be. And some word that starts with a “C.” That “C” word is what we are talking about, today. Many of us are busy Chasing. We pursue the KPIs organizations impose on us. Typically, these metrics involve productivity, profitability or making our numbers or… [Continue Reading]

Filed Under: Collaboration And Convergence, Professional Development Tagged With: career development, change mindset, Change strategy, Industry 4.0 human capital strategy, KPIs, performance, professional development, STEM Professional Development, STEM storytelling keynotel speaker

How SMB Workforce Leadership drives Customer Retention

December 6, 2017 by Babette Ten Haken Leave a Comment

SMB workforce leadership matters. As the saying goes, when it comes to small to midsize businesses (SMBs), customer retention takes a village. First, there are inherently smaller workforces involved in running SMBs. As a result, every person’s contribution matters when it comes to customer success for customer retention. What type of customer retention strategy drives… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce Tagged With: HR, human capital strategy, leadership, small to midsize businesses, SMB, STEM Professional Development, STEM storytelling keynotel speaker, workforce

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