Babette Ten Haken

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You are here: Home / Archives for storytelling for project management professionals

Reassessing Professional Relevance for Extraordinary Times

March 19, 2020 by Babette Ten Haken Leave a Comment

Wondering how to spend your time when it comes to professional development? You have an opportunity of reassessing your professional relevance during these extraordinary times. So, perhaps it’s time to pause. Consider how your own professional behavior and actions impact more than making your own numbers or fulfilling your own KPIs. Because colleagues, employees and… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: communication and collaboration, customer experience, employee experience, human capital strategy, human resources, Industry 4.0 human capital strategy, IoT storytelling, keynote storytelling speaker, One Millimeter Mindset, professional development, Quality storytelling, STEM storytelling, storytelling for project management professionals, strategic storytelling

Use Story Connection Strategy to Engage Employees and Clients

February 11, 2020 by Babette Ten Haken Leave a Comment

Story connection strategy is a compelling way to engage colleagues. Yet, this strategy is underutilized. Mostly because you are storytelling uncomfortable, aren’t you? As a result, you avoid incorporating your own story into investor pitches. Or, job interviews, conference presentations, grant applications, engineering RFPs and RFQs. Consequently, you are disappointed when employees and clients do… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: customer experience, employee experience, entrepreneurs, HR storytelling, human capital strategy, human resources professional development, life sciences storytelling programs, One Millimeter Mindset™ storytelling programs, Quality professional development, startups, storytelling for left-brain and analytical thinkers, storytelling for project management professionals, Storytelling for STEM professionals, strategic business value

Why Idealized Storytelling creates Decision Making Skepticism

January 21, 2020 by Babette Ten Haken Leave a Comment

Idealized storytelling creates perfect story scenarios in which products, services, programs are placed. Not surprisingly, these stories always seem to have fairy-tale outcomes, where everyone lives happily ever after. Mostly, due to the outcomes created by our products, services and programs. Then, the next step in your business development process is that you ask decision… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: customer experience, HR storytelling, human capital strategy, One Millimeter Mindset™ storytelling programs, sales, STEM storytelling, storytelling for administrative professionals, storytelling for engineers, storytelling for entrepreneurs, storytelling for operations professionals, storytelling for project management professionals, storytelling for Quality professionals, strategic business value

3 Ways Your Value Added Customer Experience Efforts are not Valued

September 5, 2018 by Babette Ten Haken Leave a Comment

How are your best value added customer experience efforts sabotaged, both pre- and post-sale? What you do, when you are not actively selling, engineering, coding and serving, adds value to each customer’s experience of how it is to work with you. Like the key players on a sports team, what they do when they do… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: business analyst professional development, customer experience, customer retention, customer service, customer success, CX, engineering, HR professional development, IIoT, Industry 4.0, Industry 40, IoT, IT, one millimeter mindset coaching and facilitation programs, one millimeter mindset cross functional leadership keynote speaker, One Millimeter Mindset™ virtual programs, PMI, PMI PDD keynote speaker, post sale, pre-sale, quality, sales, service delivery quality, SHRM, storytelling for project management professionals, value added, Voice of the Customer

Customer Experience Myopia impacts executing IIoT Vision

January 23, 2017 by Babette Ten Haken Leave a Comment

Does your organization suffer from customer experience myopia? If so, you will experience difficulty executing a competitive vision in the industrial Internet of Things (IIoT) ecosystem. Why? You do not develop strategic foresight. The pace and cadence of change of the IIoT is hard enough to keep up with, let alone get ahead of. When… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: business analyst professional development, cross-functional collaboration, cross-functional leadership, customer experience, customer retention, CX, HR professional development, human capital strategy, IIoT, IIoT vision, industrial internet of things, One Millimeter Mindset™ virtual programs, professional innovation, project management professional development, storytelling for project management professionals, strategic business value, Voice of the Customer

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