Wondering how to spend your time when it comes to professional development? You have an opportunity of reassessing your professional relevance during these extraordinary times. So, perhaps it’s time to pause. Consider how your own professional behavior and actions impact more than making your own numbers or fulfilling your own KPIs. Because colleagues, employees and… [Continue Reading]
Reassessing Professional Relevance for Extraordinary Times
Use Story Connection Strategy to Engage Employees and Clients
Story connection strategy is a compelling way to engage colleagues. Yet, this strategy is underutilized. Mostly because you are storytelling uncomfortable, aren’t you? As a result, you avoid incorporating your own story into investor pitches. Or, job interviews, conference presentations, grant applications, engineering RFPs and RFQs. Consequently, you are disappointed when employees and clients do… [Continue Reading]
Why Idealized Storytelling creates Decision Making Skepticism
Idealized storytelling creates perfect story scenarios in which products, services, programs are placed. Not surprisingly, these stories always seem to have fairy-tale outcomes, where everyone lives happily ever after. Mostly, due to the outcomes created by our products, services and programs. Then, the next step in your business development process is that you ask decision… [Continue Reading]
3 Ways Your Value Added Customer Experience Efforts are not Valued
How are your best value added customer experience efforts sabotaged, both pre- and post-sale? What you do, when you are not actively selling, engineering, coding and serving, adds value to each customer’s experience of how it is to work with you. Like the key players on a sports team, what they do when they do… [Continue Reading]
Customer Experience Myopia impacts executing IIoT Vision
Does your organization suffer from customer experience myopia? If so, you will experience difficulty executing a competitive vision in the industrial Internet of Things (IIoT) ecosystem. Why? You do not develop strategic foresight. The pace and cadence of change of the IIoT is hard enough to keep up with, let alone get ahead of. When… [Continue Reading]
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