Babette Ten Haken

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You are here: Home / Archives for storytelling for strategic business value

Are You Bringing Out The Cross Functional Best In Your Teams?

April 13, 2021 by Babette Ten Haken Leave a Comment

How’s it going? Are you bringing out the cross functional best in your teams? Or do specific team members continuously frustrate and disappoint you? Now, walk around the (virtual) team table. Then, take a different seat at your team’s table. Perhaps your team members may feel the same way about your performance: frustrated and disappointed? I… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: business innovation, cross-functional collaboration, customer experience, employee experience, HR professional development, human capital strategy, one millimeter mindset coaching and facilitation programs, one millimeter mindset cross functional leadership keynote speaker, One Millimeter Mindset™ virtual programs, professional innovation, project management professional development, Quality professional development, storytelling for strategic business value, Voice of the Customer, Voice of the Customer business cases

Are Changing Client Needs impacting Your Solutions?

March 16, 2021 by Babette Ten Haken Leave a Comment

How do changing client needs impact the solutions you provide? Regardless of whether you are a B2B or B2C company. And regardless of whether you are an internal or external client. Let’s say an existing client recontracts you for what you assume is repeat business. Except you discover they are not quite in the same… [Continue Reading]

Filed Under: Human Capital & Industrial IoT Workforce, Professional Development Tagged With: business analyst professional development, cross-functional team leadership, HR storytelling, human capital strategy, one millimeter mindset coaching and facilitation programs, one millimeter mindset cross functional leadership keynote speaker, One Millimeter Mindset™ virtual programs, project management professional development, Quality professional development, storytelling for strategic business value, Voice of the Customer

Create More Value by Speaking Less Professional Jargon

February 16, 2021 by Babette Ten Haken Leave a Comment

At the beginning of each day, ask yourself these two questions to create more value for colleagues and clients. First, how do you create value during  each meeting and customer touchpoint: written, verbally, visually, and experientially? Second, how dependent are you on professional jargon to communicate your professional value to others? If you target creating… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: business analyst professional development, business analyst storytelling, client retention, customer experience, employee experience, human capital strategy, one millimeter mindset coaching and facilitation programs, one millimeter mindset cross functional leadership keynote speaker, one millimeter mindset cross-functional storytelling programs, One Millimeter Mindset™ virtual programs, PMI Professional Development Day keynote speaker, professional innovation, project management professional development, storytelling for strategic business value, Voice of the Customer for HR professionals, Voice of the Customer for project management professionals, Voice of the Customer storytelling programs

Are There Still Elephants in Your Virtual Workplace Rooms?

February 2, 2021 by Babette Ten Haken Leave a Comment

Your virtual workplace rooms are interesting spaces, aren’t they? And these collaboration spaces are not going away any time soon. As we move forward through 2021, together, eventually we will have hybridized workplace opportunities. However, will you be dragging the elephants in your virtual workplace rooms back into these physical or hybridized settings? Because those… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: Business Analyst Day keynote speaker, business analyst professional development, HR storytelling, human capital strategy storytelling keynote speaker, one millimeter mindset coaching and facilitation programs, one millimeter mindset cross functional leadership keynote speaker, one millimeter mindset cross-functional storytelling programs, One Millimeter Mindset™ virtual programs, PMI Professional Development Day keynote speaker, project management professional development, purpose-driven professional innovation, Quality cross-functional professional development, storytelling for strategic business value, trust-based client retention, Voice of the Customer storytelling programs

Are You Managing Teams for Innovation or Stasis?

January 14, 2021 by Babette Ten Haken Leave a Comment

When you are managing teams for innovation, everyone focuses on creating better and better solutions. Otherwise, you reinforce stasis, or reliance on whatever worked yesterday. The concept and execution of managing for innovation is a hot topic in my keynotes, workshops and coaching. First, by focusing on innovation you and your team create outcomes which… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: Business Analyst Day speaker, business analyst professional development, client experience, cross-functional leadership keynote speaker, cross-functional team storytelling, customer experience, customer retention, employee experience, employee retention, HR storytelling, human capital strategy, One Millimeter Mindset™ storytelling programs, One Millimeter Mindset™ virtual programs, PMI Professional Development Day keynote speaker, professional innovation, project management professional development, Quality professional development, startup storytelling, storytelling for left-brain and analytical thinkers, Storytelling for STEM professionals, storytelling for strategic business value

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