Babette Ten Haken

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You are here: Home / Archives for storytelling workshops

What Signature Story are You known for to Colleagues?

August 5, 2019 by Babette Ten Haken Leave a Comment

You have a signature story that you become known for, to colleagues. How familiar are you, with the story your internal colleagues tell? How well-known is this story, throughout the workplace? Is the story a hero’s or heroine’s tale or a horror story? Often, the signature story that you become known for, to colleagues, results… [Continue Reading]

Filed Under: Human Capital & Industrial IoT Workforce, Professional Development Tagged With: customer experience, customer retention, customer service, Industry40, IoT, manufacturing, professional diversity and inclusion, project management professionals, Quality Professionals, STEM Professional Development, STEM storytelling, storytelling keynote speaker, storytelling workshops

Leveraging Data and Story to engage Decision Makers

July 29, 2019 by Babette Ten Haken Leave a Comment

How comfortable are you incorporating story into your data to engage and retain decision makers? Clearly, data is frequently used by sales teams to justify initial purchase of your organization’s products and services. However, what’s the story behind all that data? Does your data, on its own, drive client engagement and customer experience?  Do you… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: customer experience, engineering, industrial IoT, Industry40, keynote speaker, manufacturing, quality, sales, soft skills for STEM professionals, STEM Professional Development, STEM storyteller, storytelling workshops, technology

Leaving Small Business Storytelling up to Customer Feedback?

July 24, 2019 by Babette Ten Haken Leave a Comment

Small business storytelling leaves your company vulnerable. Especially, if you depend on customer feedback as a resource for stories. First, not all customers post their feedback, either on your own website or on review sites. As a result, stories can be biased. Then, what information do customers convey to the world? Because you rely on… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce Tagged With: business growth, customer experience, engineering, Industry40, IoT, manufacturing, professional development, project management professional development, STEM Professional Development, STEM storytelling, storytelling culture, storytelling keynote speaker, storytelling workshops, workforce development

Why An Internal Storytelling Network yields more than Stories

July 17, 2019 by Babette Ten Haken Leave a Comment

Building an internal storytelling network is an essential component of compelling storytelling. Not only does your network help retain customers. Also, your internal network helps retain each other, specifically. And your workforce, in general. Why? Because we often associate storytelling with a single person and a single voice. Yet, the story being told may not… [Continue Reading]

Filed Under: Collaboration And Convergence, Human Capital & Industrial IoT Workforce Tagged With: client retention, customer experience, employee retention, engineering, human capital strategy, human resource professionals, Industry40, IoT, keynote speaker, manufacturing, professional development, project management professionals, STEM Professional Development, STEM storytelling, storytelling for strategy stakeholders, storytelling keynote speaker, storytelling workshops, technology, women in business, women in engineering, women in technology

Are Our Word Choices preventing Us from Telling Our Story?

July 15, 2019 by Babette Ten Haken Leave a Comment

Do our word choices for telling stories engage, delight and convert colleagues and clients? Or, do our word choices make listeners feel like they are not invited to become part of the stories we tell? Word choices make a difference for just about everything we do, as Professionals of Worth. It’s just that something peculiar… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: customer experience, Industry40, IoT, manufacturing, professional development, quality, sales, STEM Professional Development, STEM storytelling, storytelling keynote speaker, storytelling workshops, technology, women in business, women in engineering, women in technology

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