Babette Ten Haken

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You are here: Home / Archives for strategic business storytelling

3 Ways to Avoid Professional Complacency in 2021

January 5, 2021 by Babette Ten Haken Leave a Comment

Will you avoid falling into a pattern of professional complacency during 2021? Or do you long for a permanent oasis from ambiguous and uncertain scenarios? When I ask this question to colleagues and clients, like you, the answer is: “a little bit of both, please”. Because the professionals and associations I serve seek consistency and… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: Business Analyst Day keynote speaker, business storytelling for left brain thinkers, cross-functional leadership keynote speaker, cross-functional storytelling, cross-functional team leadership, HR storytelling keynote speaker, human capital value storytelling, One Millimeter Mindset™ storytelling programs, One Millimeter Mindset™ virtual programs, PMI Professional Development Day keynote speaker, project management professional development, Quality professional development, STEM Professional Development, storytelling for analytical thinkers, strategic business storytelling

Retaining Clients leverages an Innovative Customer Retention Strategy

November 12, 2020 by Babette Ten Haken Leave a Comment

Are you creating an innovative customer retention strategy for what is new and next? (And nowhere near to whatever has been normal.) Consider that retaining yesterday’s clients just may not be the primary focus of this strategy, either. Because the clients who helped you get to where you were yesterday may not have the capacity… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: Business Analyst Day keynote speaker, cross-functional leadership keynote speaker, cross-functional team leadership, customer experience, customer retention, customer success, innovative customer retention keynote speaker, innovative customer retention strategy, One Millimeter Mindset™ storytelling programs, One Millimeter Mindset™ virtual programs, professional development day keynote speaker, project management keynote speaker, sales, sales engineers, strategic business storytelling

Are You Really Serving Your Best Business Clients?

November 5, 2020 by Babette Ten Haken Leave a Comment

Serving your best business clients is part of everyone’s job description. Because how you serve impacts whether you retain these clients and sustain your business. How well are you doing? Determining how you serve your best business clients starts by defining just who your best business clients are. Still lumping your current clients together as… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: business analyst professional development, cross-functional leadership, cross-functional team leadership, customer experience, customer retention, human capital strategy, manufacturing storytelling, One Millimeter Mindset™ storytelling programs, One Millimeter Mindset™ virtual programs, project management professional development, STEM storytelling, storytelling for analytical thinkers, storytelling for sales engineers, strategic business storytelling

How to Remain Strategic instead of Tactically Distracted

October 15, 2020 by Babette Ten Haken Leave a Comment

How easily are you tactically distracted each day? Do you feel like you are forever fighting tactical fires? Instead of focusing strategically on the big picture? You know, feeling like you take one step forward yesterday.  Then three steps backward today. At that rate, how do you get to where you really need to go… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: 4IR, Business Analyst Day keynote speaker, business analyst professional development, cross-functional leadership keynote speaker, cross-functional team leadership, Fourth Industrial Revolution, HR storytelling, human resource professional development, IoT, One Millimeter Mindset™ virtual programs, professional development day keynote speaker, project management professional development, STEM STorytelling keynote speaker, strategic business storytelling

Why Colleagues & Clients do not Trust Shifting Story Narratives

October 8, 2020 by Babette Ten Haken Leave a Comment

When you use shifting story narratives to persuade, justify or invite people to join your story, the effect is just the opposite. Instead of saying yes, they can become skeptical: of you, your solution and even your organization. Why? Because people do not intellectually or emotionally co-invest in stories that shape-shift. And considering that, overall,… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: 4IR, Business Analyst Development Day Keynote Speaker, business analyst professional development, cross functional storytelling keynote speaker, cross functional team leadership keynote speaker, cross-functional leadership, customer experience, Fourth Industrial Revolution, IoT, keynote STEM storytelling speaker, One Millimeter Mindset™ storytelling programs, One Millimeter Mindset™ virtual programs, PMI PDD keynote speaker, professional development, project management professional development day, sales, startup storytelling keynote speaker, strategic business storytelling

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