Babette Ten Haken

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You are here: Home / Archives for tech workforce

Tech Workforce Hiring Strategy IIoT Style is not Old School

April 5, 2017 by Babette Ten Haken Leave a Comment

How does a tech workforce hiring strategy IIoT style impact customer and employee retention and value creation? Let’s face it: the industrial Internet of Things (IIoT) workforce ecosystem catalyzes legacy hiring mindset to enter, kicking and screaming, into greater engagement. How does tech workforce hiring strategy IIoT style contribute to an organization’s value stream? It… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce Tagged With: collaboration, hiring strategy, IIoT, industrial internet of things, tech workforce, tech workforce hiring strategy

Cultural Collaboration for IIoT Decision Making

September 23, 2016 by Babette Ten Haken Leave a Comment

Cultural collaboration for decision making is an essential element for remaining competitive in the industrial Internet of Things ecosystem. Is your organization taking the necessary steps to ensure you are proactively poised for “What’s Next?” The pace and nature of tech advances in the industrial Internet of Things manufacturing ecosystem wait for no one to… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: collaboration, cultural collaboration, data-driven, hiring strategy, tech workforce

Recalibrating Tech Workforce Hiring DNA for What’s Next

September 7, 2016 by Babette Ten Haken Leave a Comment

Tech workforce hiring DNA can benefit from recalibrating, especially in the industrial Internet of Things manufacturing ecosystem. My advice: continuously focus on “What’s Next?” to grow, expand and sustain your own and your clients’ organizations. Your organization’s first step? Focus on recalibrating the Human Resource function, regardless of whether you in-source or outsource HR. When… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: hiring strategy, tech workforce, tech workforce hiring DNA

A CX Tech Workforce catalyzes Customer Success

August 10, 2016 by Babette Ten Haken Leave a Comment

A CX tech workforce is the secret sauce for smart business decisions. When tech teams understand the importance of capturing and acting on the customers’ voice, your company engages the customer in co-creating innovative products and service solutions. How important is CX to overall corporate performance, growth, expansion and sustainability? The 2015 CXROI study conducted… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: customer experience, customer success, CX, CX tech workforce, tech workforce, tech workforce teams, Voice of the Customer

Why Tech Workforce Engagement is Key to Customer Success

July 6, 2016 by Babette Ten Haken Leave a Comment

Does tech workforce engagement play into your workforce hiring strategy? Because if not, you could be marginalizing talented individuals from engaging in customer success and customer retention initiatives. In my playbook, customer success is the fulcrum leveraging customer retention strategy. Customer success captures the long term value that products, services and employees contribute to your… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce Tagged With: tech workforce, workforce engagement, workforce hiring strategy

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