The cognitive workplace is not futuristic fantasy. Rather, it is here today in enlightened organizations moving forward with a robust digital transformation strategy. CIOs are re-envisioning their concept of IT infrastructure. As a result, the IT function becomes responsible for integrating an ecosystem of services, rather than just connecting devices or systems. The IT-as-a-Service (ITaaS)… [Continue Reading]
The Cognitive Workplace leverages IT as a Service (ITaaS)
Post Sale Complexity, Uncertainty and Customer Retention
The post sale complexity in your organization is a real customer retention killer. Post sale complexity often overwhelms new and existing customers. There are a lot of moving parts in any implementation project. When things go smoothly, as promised, clients continue their relationship with you. However, when post sale implementation hits continuous roadblocks, clients experience… [Continue Reading]
Sales Engineering Collaboration is Frustrating!
Sales engineering collaboration sometimes seems like herding cats who reside on different continents. You cajole, compensate, threaten and throw your hands up in the air trying to get sales teams to collaborate productively and profitably with engineering teams. It’s a matter of how these professionals problem-solve. It’s a matter of how these professionals communicate. It’s… [Continue Reading]
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