Babette Ten Haken

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You are here: Home / Archives for technical workforce hiring strategy

The Cognitive Workplace leverages IT as a Service (ITaaS)

August 28, 2017 by Babette Ten Haken Leave a Comment

The cognitive workplace is not futuristic fantasy. Rather, it is here today in enlightened organizations moving forward with a robust digital transformation strategy. CIOs are re-envisioning their concept of IT infrastructure. As a result, the IT function becomes responsible for integrating an ecosystem of services, rather than just connecting devices or systems. The IT-as-a-Service (ITaaS)… [Continue Reading]

Filed Under: Collaboration And Convergence, Human Capital & Industrial IoT Workforce Tagged With: AI, artificial intelligence, cognitive workplace, human capital strategy, IBM, IBM Watson, IT as a Service, IT platforms, ITaaS, technical workforce hiring strategy, workplace

Post Sale Complexity, Uncertainty and Customer Retention

August 23, 2017 by Babette Ten Haken Leave a Comment

The post sale complexity in your organization is a real customer retention killer. Post sale complexity often overwhelms new and existing customers. There are a lot of moving parts in any implementation project. When things go smoothly, as promised, clients continue their relationship with you. However, when post sale implementation hits continuous roadblocks, clients experience… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce Tagged With: collaboration, cultural convergence, customer retention, innovator mindset, order taker mindset, post-sale complexity, technical workforce hiring strategy

Sales Engineering Collaboration is Frustrating!

May 25, 2016 by Babette Ten Haken Leave a Comment

Sales engineering collaboration sometimes seems like herding cats who reside on different continents. You cajole, compensate, threaten and throw your hands up in the air trying to get sales teams to collaborate productively and profitably with engineering teams. First, it’s a matter of how these professionals problem-solve. Second, it’s a matter of how these professionals… [Continue Reading]

Filed Under: Collaboration And Convergence, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: Business Analyst Day keynote speaker, business analyst professional development, cross-functional leadership keynote speaker, cross-functional team leadership, employee engagement, engineering, hiring strategy, HR professional development, human capital strategy, onboarding, one millimeter mindset cross-functional storytelling programs, One Millimeter Mindset™ virtual programs, PMI PDD keynote speaker, professional innovation, project management professional development, Quality professional development, sales, sales engineering collaboration, sales engineers, sales-engineering, strategic business storytelling keynote speaker, technical workforce hiring strategy, workforce

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