Typical customer discovery involves speaking with current and potential customers. Often to determine whether their stated and unstated needs marry up with your current products, services and capabilities. And then decide whether opportunities exist for new product development and innovation. However, often the customer discovery process falls short of delivering on client needs and expectations. … [Continue Reading]
Why Typical Customer Discovery does not deliver on Client Needs
Establishing Your Voice on Cross Functional Teams
How do you establish your voice when working with cross functional teams? For some of you, this idea is completely daunting. Why? Because cross functional teams have lots of “those” people on them. You know. Professionals from the “other side” of your organization: the people whose professional behavior intimidates you the most. First, because you… [Continue Reading]
Move One Millimeter beyond Your Greatest Professional Constraint
What is your greatest professional constraint these days? Is there an obstacle, restriction or impediment holding you back from moving forward, professionally? Or, on any given day, are there a bunch of incidents, scenarios and tactical issues which seem to add up throughout the day. To eventually overwhelm your professional delivery? Again. If so, then… [Continue Reading]
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