Consider leveraging your team assumptions. Test whether everyone actually is on the same proverbial page. This mindset exercise is a great way to start conversations about Change with a big “C.” Rather than relying on yet another meeting about what individuals did wrong. Or, what “has to” change in order to do things “right.” Whatever… [Continue Reading]
Leverage Team Assumptions to start Change-Based Conversations
Are UnDiscovered Conversations The Key to Client Retention?
What happens when you are open to undiscovered conversations? Instead of relying on scripted client conversations to guide your discussions with clients. These memorable conversations arise spontaneously. A dynamic dialogue begins. You both feel your brains expanding as you connect to, and become interconnected with, the other individual. As you begin your dialogue, you and… [Continue Reading]
Q3 One Millimeter Mindset™ Professional Development Blog Posts
Well, it’s Fourth Quarter 2020. Hard to believe, eh? What a roller coaster of a year 2020 has been thus far. And the most pressing question I’m hearing from so many of you is “How will the pandemic impact my professional trajectory?” Especially when you feel as though you’ve been on an extended work-from-home vacation… [Continue Reading]
Too Professionally Tired? You are Not Alone.
Are you too professionally tired? Especially as you continue to ride the 2020 roller coaster of uncertainty and ambiguity. Realize that you are not alone. You have lots of company. Of course you are competent, capable and resilient! No doubt about it. Also, you are great at showing up and working hard. You know the… [Continue Reading]
3 Reasons Clients feel Abandoned doing Business with You
There are 3 reasons clients feel abandoned doing business with you. Seriously, there’s nothing like the euphoria of winning a new client! Starting a new project! Creating a new design! What an adrenaline rush for both you and your client. And then, what happens next…. From that client’s perspective? Are you consistently monitoring mission-critical client… [Continue Reading]
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