Babette Ten Haken

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You are here: Home / Archives for trust-based storytelling

Leverage Team Assumptions to start Change-Based Conversations

October 29, 2020 by Babette Ten Haken Leave a Comment

Consider leveraging your team assumptions. Test whether everyone actually is on the same proverbial page. This mindset exercise is a great way to start conversations about Change with a big “C.” Rather than relying on yet another meeting about what individuals did wrong. Or, what “has to” change in order to do things “right.” Whatever… [Continue Reading]

Filed Under: Collaboration And Convergence, Human Capital & Industrial IoT Workforce Tagged With: Business Analyst Day keynote speaker, business analyst professional development, business strategy, cross functional team leadership keynote speaker, cross-functional leadership keynote speaker, customer experience, customer retention, employee experience, HR storytelling, human capital strategy, One Millimeter Mindset™ storytelling programs, One Millimeter Mindset™ virtual programs, professional development day keynote speaker, project management professional development, Quality professional development, sales engineering professional development, storytelling for analytical thinkers keynote speaker, Storytelling for STEM professionals, trust-based business growth, trust-based leadership, trust-based storytelling

Are UnDiscovered Conversations The Key to Client Retention?

October 27, 2020 by Babette Ten Haken Leave a Comment

What happens when you are open to undiscovered conversations? Instead of relying on scripted client conversations to guide your discussions with clients. These memorable conversations arise spontaneously. A dynamic dialogue begins. You both feel your brains expanding as you connect to, and become interconnected with, the other individual. As you begin your dialogue, you and… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: 4IR, Business Analyst Day keynote speaker, business growth, business strategy, cross functional team leadership keynote speaker, cross-functional leadership, customer experience, customer retention, customer success, engineering, IoT, One Millimeter Mindset™ storytelling programs, One Millimeter Mindset™ virtual programs, professional development day keynote speaker, project management professional development, sales-engineering, trust-based leadership, trust-based storytelling

Q3 One Millimeter Mindset™ Professional Development Blog Posts

October 1, 2020 by Babette Ten Haken Leave a Comment

Well, it’s Fourth Quarter 2020. Hard to believe, eh? What a roller coaster of a year 2020 has been thus far. And the most pressing question I’m hearing from so many of you is “How will the pandemic impact my professional trajectory?” Especially when you feel as though you’ve been on an extended work-from-home vacation… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: 4IR, Business Analyst Day keynote speaker, business analyst professional development, cross functional team leadership keynote speaker, cross-functional leadership, E2E, engineering professional development, IoT, keynote speaker purpose-driven leadership, One Millimeter Mindset™ virtual programs, professional development day keynote speaker, project management professional development, Quality professional development, storytelling for left-brain thinkers and analytical professionals, Storytelling for STEM professionals, trust-based storytelling

Too Professionally Tired? You are Not Alone.

September 10, 2020 by Babette Ten Haken Leave a Comment

Are you too professionally tired? Especially as you continue to ride the 2020 roller coaster of uncertainty and ambiguity. Realize that you are not alone. You have lots of company. Of course you are competent, capable and resilient! No doubt about it. Also, you are great at showing up and working hard. You know the… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: Business Analyst Day keynote speaker, change management, change mindset, corporate cultural transformation, cross-functional leadership, cross-functional team leadership, customer experience, customer retention, customer success, employee experience, employee retention, employee success, human capital strategy, human capital value keynote speaker, One Millimeter Mindset™ virtual programs, Professional Development Days keynote speaker, purpose-driven storytelling, storytelling for analytical thinkers, Storytelling for STEM professionals, strategic business storytelling, trust-based storytelling

3 Reasons Clients feel Abandoned doing Business with You

June 25, 2020 by Babette Ten Haken Leave a Comment

There are 3 reasons clients feel abandoned doing business with you. Seriously, there’s nothing like the euphoria of winning a new client! Starting a new project! Creating a new design! What an adrenaline rush for both you and your client. And then, what happens next…. From that client’s perspective? Are you consistently monitoring mission-critical client… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce Tagged With: business processes, business strategy, client retention, client-focused business strategy, cross-functional leadership, customer experience, human capital strategy, human resources keynote speaker, Industry 4.0, IoT, One Millimeter Mindset™ programs, project management professional development, Quality professional development, trust-based storytelling

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