Babette Ten Haken

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You are here: Home / Archives for unconscious bias

Developing STEM Storytelling for Professional Development – 3 Blogs

December 4, 2019 by Babette Ten Haken Leave a Comment

Developing STEM storytelling as part of your professional development trajectory focuses you on stories which include. Instead of stories which make other people feel marginalized, intimidated or outright excluded. Now, some STEM professionals are unaware of how their behaviors and mindset showcase unconscious professional bias. Yet, other STEM professionals and analytical, left-brain thinkers, are very… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: conscious bias, engineering professional development, entrepreneurs, human capital strategy, human resource professionals, Industry4.0, innovation, IoT, life sciences professional development, manufacturing, professional diversity and inclusion, project management professional development, Quality professional development, startups, STEM Professional Development, STEM storytelling, STEM STorytelling keynote speaker, storytelling for analytical thinkers, storytelling for left brain thinkers, unconscious bias, venture capital strategy

Do Our Professional Labels create Positive Customer Experiences?

September 12, 2018 by Babette Ten Haken Leave a Comment

Are we a bit too devoted to and obsessed by our professional labels? The awards we collect. The Top List of This or That we are on. Those accomplishments, honors, certifications, academic degrees in which we revel. Our professional labels are What We “Do”, for Other People, Right Now. Hmmm……. Really? Our professional labels are… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: collaboration, communication, customer experience, engineering, IIoT, Industry 4.0, IT, leadership, personal development, professional innovation, professional labels, quality, sales, STEM, stereotypes, technology, unconscious bias, women in business

Is Self Bias impeding how we acquire and retain our Customers?

August 22, 2018 by Babette Ten Haken Leave a Comment

Self bias is a powerful force in how we acquire, serve and retain our customers. Yet, as we chase quotas and attempt to fulfil KPIs, often the last professional attribute we think about is self bias. This week, I am engaged in what I love and what I do best. Providing compelling speaking programs and… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: customer retention, customer service, engineering, IIoT, Industry 4.0, IoT, IT, professional development, professional innovation, professional speaking, quality, sales, self bias, STEM, technology, unconscious bias, workforce engagement

Leveraging Our Productive and Professionally Profitable Voice

July 26, 2018 by Babette Ten Haken Leave a Comment

All of us have a professionally profitable voice. What does ours sound like? Authoritative? Dictatorial? Compassionate? Robotic? Human? Humane? Each day, when working with colleagues and clients, we have infinite opportunities to leverage our defining voices.  To create and engage clients in stories which showcase how our teams and resources create remarkable and enduring client… [Continue Reading]

Filed Under: Collaboration And Convergence, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: career, engineering, IIoT, Industry 40, IoT, IT, marketing, professional innovation, professional stereotyping, professional voice, quality, sales, unconscious bias

Can a Multigenerational Workforce be a Collaboration Sandbox?

July 9, 2018 by Babette Ten Haken Leave a Comment

The multigenerational workforce is a workplace reality. Unless, of course, you are a workplace hermit. And, let’s face it. The composition of any workforce impacts the dynamics of the workplace, for better or for worse. So, why not focus on creating opportunities, or sandboxes, in which workforce teams can become more collaborative? A workforce reimagined?… [Continue Reading]

Filed Under: Collaboration And Convergence, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: collaboration, engineering, human capital strategy, implicit bias, IT, leadership, marketing, multigenerational workforce, multigenerationalism, quality, sales, unconscious bias, workforce, workplace

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