Babette Ten Haken

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You are here: Home / Archives for Voice of the Customer

Are You Bringing Out The Cross Functional Best In Your Teams?

April 13, 2021 by Babette Ten Haken Leave a Comment

How’s it going? Are you bringing out the cross functional best in your teams? Or do specific team members continuously frustrate and disappoint you? Now, walk around the (virtual) team table. Then, take a different seat at your team’s table. Perhaps your team members may feel the same way about your performance: frustrated and disappointed? I… [Continue Reading]

Filed Under: Uncategorized Tagged With: business innovation, cross-functional collaboration, customer experience, employee experience, HR professional development, human capital strategy, one millimeter mindset coaching and facilitation programs, one millimeter mindset cross functional leadership keynote speaker, One Millimeter Mindset™ virtual programs, professional innovation, project management professional development, Quality professional development, storytelling for strategic business value, Voice of the Customer, Voice of the Customer business cases

Are You Leading Better Internal Customer Experiences?

April 8, 2021 by Babette Ten Haken Leave a Comment

Leading better internal customer experiences, together, are mission-critical to creating successful project environments. As you head forward towards your post-pandemic workplace, consider the sum total of your experiences as internal customers of each other during the past year. First, because your collective expectations as internal customers of each other have changed. Next, ask yourselves whether… [Continue Reading]

Filed Under: Uncategorized Tagged With: business analyst professional development, cross-functional collaboration, cross-functional communication, customer experience, employee experience, human capital strategy, human resource professional development, internal customer experience, market research storytelling, one millimeter mindset coaching and facilitation programs, one millimeter mindset cross functional leadership keynote speaker, One Millimeter Mindset™ storytelling programs, One Millimeter Mindset™ virtual programs, project management professional development, purpose-driven collaboration, strategic business storytelling, trust-based collaboration, Voice of the Customer

Find Powerful Soft Skills Lost In Your Professional Toolkit

April 6, 2021 by Babette Ten Haken Leave a Comment

You have powerful soft skills. However, you are not leveraging these very effectively. Mostly because these important skills get lost as you focused on earning all those professional certifications during 2020. However, before you add one more certification to your resume, I have a question for you. How do you plan on communicating the power… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: business analyst professional development, customer experience, employee experience, HR professional development, one millimeter mindset coaching and facilitation programs, one millimeter mindset cross functional leadership keynote speaker, One Millimeter Mindset™ storytelling programs, One Millimeter Mindset™ virtual programs, professional innovation, project management professional development, Voice of the Customer

5 One Millimeter Mindset Blog Posts to kick off April. No fooling!

April 1, 2021 by Babette Ten Haken Leave a Comment

March got us stuck between “here and there.” If you feel as though you were living in a cave and now emerge into the post-pandemic sunlight, you are not alone. Time to stop holding yourself back. Instead, choose to move one millimeter forward beyond where you are today! Finally, give yourself permission to get out… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: business analyst professional development, human capital value, human resources professional development, one millimeter mindset coaching and facilitation programs, one millimeter mindset cross functional leadership keynote speaker, One Millimeter Mindset™ virtual programs, professional innovation, project management professional development, strategic business value, Voice of the Customer

Pause for Your Own Professional Cause and Reflect

March 30, 2021 by Babette Ten Haken Leave a Comment

Are you a strong advocate for your own professional cause? Or do you place your professional fate in the hands of others to recognize your significance? In working with professionals like you and speaking to audiences, I hear much concern expressed about how pandemic isolation plays out in post-pandemic career trajectories. As you and I… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: business analyst professional development, customer experience, human capital strategy, human resources professional development, one millimeter mindset coaching and facilitation programs, one millimeter mindset cross functional leadership keynote speaker, One Millimeter Mindset™ virtual programs, professional innovation, project management professional development, strategic business storytelling, Voice of the Customer

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Recent Posts

  • Are You Bringing Out The Cross Functional Best In Your Teams?
  • Are You Leading Better Internal Customer Experiences?
  • Find Powerful Soft Skills Lost In Your Professional Toolkit
  • 5 One Millimeter Mindset Blog Posts to kick off April. No fooling!
  • Pause for Your Own Professional Cause and Reflect

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