Babette Ten Haken

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You are here: Home / Archives for women in business

Why An Internal Storytelling Network yields more than Stories

July 17, 2019 by Babette Ten Haken Leave a Comment

Building an internal storytelling network is an essential component of compelling storytelling. Not only does your network help retain customers. Also, your internal network helps retain each other, specifically. And your workforce, in general. Why? Because we often associate storytelling with a single person and a single voice. Yet, the story being told may not… [Continue Reading]

Filed Under: Collaboration And Convergence, Human Capital & Industrial IoT Workforce Tagged With: client retention, customer experience, employee retention, engineering, human capital strategy, human resource professionals, Industry40, IoT, keynote speaker, manufacturing, professional development, project management professionals, STEM Professional Development, STEM storytelling, storytelling for strategy stakeholders, storytelling keynote speaker, storytelling workshops, technology, women in business, women in engineering, women in technology

Are Our Word Choices preventing Us from Telling Our Story?

July 15, 2019 by Babette Ten Haken Leave a Comment

Do our word choices for telling stories engage, delight and convert colleagues and clients? Or, do our word choices make listeners feel like they are not invited to become part of the stories we tell? Word choices make a difference for just about everything we do, as Professionals of Worth. It’s just that something peculiar… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: customer experience, Industry40, IoT, manufacturing, professional development, quality, sales, STEM Professional Development, STEM storytelling, storytelling keynote speaker, storytelling workshops, technology, women in business, women in engineering, women in technology

Cupcake Storytelling Strategy is not a Client Snack, Part 2

July 10, 2019 by Babette Ten Haken Leave a Comment

When companies adopt a cupcake storytelling strategy, clients can dismiss the stories you tell as unimportant and insignificant: to them. Lovely little snacks instead of a substantial, relevant and valuable meal: to them. As business leaders, do you tell only half the story that needs to be told? Because you ignore or dismiss the importance… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce Tagged With: breakout session speaker, business growth, customer experience, employee experience, engineering, keynote speaker, manufacturing, project management professional development, project management professionals, quality, sales, STEM Professional Development, STEM STorytelling keynote speaker, technology, women in business, women in engineering, women in STEM, women in technology

Does Cupcake Sprinkles Storytelling convince Clients? Part 1

July 8, 2019 by Babette Ten Haken Leave a Comment

Is your cupcake sprinkles storytelling strategy convincing clients to do business with you? The purpose storytelling serves is more than business garnish. Do you simply throw various business scenarios over the wall, at marketing and public relations professionals? The same way you always have done? Are you leaving your company’s storytelling in their capable hands,… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention Tagged With: client experience, communication, customer experience, customer service, engineering, human capital strategy, human resource professionals, Industry40, IoT, keynote speaker, manufacturing, project management professionals, quality, sales, speaker, STEM Professional Development, STEM storytelling workshops, storyteller, Storytelling for STEM professionals, technology, women in business, women in engineering, women in technology

Professional Communication Soft Skills are more than Talk

May 20, 2019 by Babette Ten Haken Leave a Comment

Today, make a list of your professional communication soft skills. If you Google “soft skills”, you arrive at 5-7 skill sets for which communication is deemed of utmost importance. These skills include: leadership, communication, ethics, flexibility, problem-solving, teamwork and interpersonal skills. What additional skills would you add to this list, based on your professional experiences?… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: collaboration, communication, customer experience, customer service, employee experience, Industry 4.0, IoT, Left Brain Thinker Professional Development, Left Brain Thinkers storytelling, manufacturing, personal development, professional development, professional speaker, quality, sales, STEM Professional Development, STEM Storytelling Professional Speaker, women in banking, women in business, women in engineering, women in healthcare, women in STEM

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