Babette Ten Haken

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You are here: Home / Archives for workforce profitability keynote speaker

Take these 3 Actions to grow Workplace Engagement

March 21, 2019 by Babette Ten Haken Leave a Comment

How do you grow employee engagement when your workforce is small? Or, multi-generational, multi-disciplinary, located in multiple divisions and represents different levels of education? Chances are, your teams are comprised of employees with several, or all, of these traits. Which can lead to all sorts of communication disconnects even though people “seem” to be using… [Continue Reading]

Filed Under: Collaboration And Convergence, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: banking, business growth, collaboration, communication, customer retention keynote speaker, customer service, employee experience, healthcare, human capital strategy, human resources, left brain thinkers, manufacturing, personal development, professional development, professional speaker, quality, sales, STEM professionals, storytelling keynote speaker, technology, women in business, women in engineering, workforce profitability keynote speaker

Why Our Professional Spiel falls short on Credibility and Buy In

March 4, 2019 by Babette Ten Haken Leave a Comment

No matter where we sit around the business table, we sling our professional spiel. Our buzz words, our technical words, our “I’m part of The Club” words. In our minds, we showcase our expertise. However, in the minds of our audiences, teams and stakeholders, we just may be showing off. About how smart we are…. [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: banking, collaboration, communication, customer experience, customer retention keynote speaking programs, customer service, employee experience, engineering, IIoT, Industry 4.0, leadership, manufacturing, personal development, professional development keynote speaker, sales, stakeholder experience, STEM professionals, storytelling keynote speaker, women in business, workforce profitability keynote speaker

Difficult Customers? Read this Customer Retention Blog Review.

February 28, 2019 by Babette Ten Haken Leave a Comment

We all experience difficult customers, from time to time. When we only have one customer as our “one and only” customer, well, things become challenging. It seems like we are continuously wrestling with big hairy issues and little annoying ones. In order to deliver product, service and experiential quality excellence. Our difficult customers test both… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: banking, business growth, collaboration, communication, customer experience, customer retention keynote speaking programs, customer service, employee experience, engineering, healthcare, IIoT, Industry 4.0, leadership, manufacturing, personal development, professional development, sales, storytelling speaking programs, women in business, workforce profitability keynote speaker

How are You reinforcing Business Growth Status Quo?

February 27, 2019 by Babette Ten Haken Leave a Comment

Business growth status quo happens. When you take your eye off the top and bottom lines because things appear to be going well. Or, are they? Really? After all, your business has a pipeline full of repeat business. At least, that is what your sales team tells you. Except that new customer acquisition is, well,… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce Tagged With: banking, business development, business growth, customer experience, customer retention keynote speaker, customer service, healthcare, hiring practices, human capital strategy, human resources, manufacturing, professional development, sales, technology, women in business, workforce profitability keynote speaker

To retain Customers focus on People Value instead of Products

February 25, 2019 by Babette Ten Haken Leave a Comment

The people value which organizations and associations bring to customers’ tables influences whether customers will stick with you. Or not. Your people, and their understanding of the intrinsic value they provide to stakeholders and customers, are your “secret sauce.” Yet, my work with employee stakeholders often showcases how they struggle to define and describe their… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce Tagged With: B2B, banking, business growth, collaboration, communication, customer experience, customer retention keynote speaker, customer service, healthcare, HR, human capital strategy, IIoT, Industry 4.0, manufacturing, personal development, professional development, storytelling for customer retention, technology, workforce profitability keynote speaker

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