Each day, departmental factions negatively impact workplace productivity and profitability. Eventually, factions perpetuate subtle assumptions. Over time, assumptions become dogma and are hard-wired into decision-making that impacts how we deliver to customers. As a result, we continue to underserve colleagues as well as clients. Departmental factions negatively impact customer experience. The first way departmental factions… [Continue Reading]
3 Ways Departmental Factions negatively impact Customer Delivery
4 Reasons Why Professional Weeds impede Client Outcomes
If you let them, professional weeds stifle the quality of workplace productivity and client outcomes. This year, in Ann Arbor, Michigan, the climate is absolutely perfect for growing gargantuan weeds! I am talking about nettles which start out small and grow 4-5 feet tall over a two week time period. You read that right, friends…. [Continue Reading]
Professional Momentum requires a Balanced Start
Your professional momentum is like a seesaw. A teeter totter. One day, you are motivated and energized. Then, the next day, you are overwhelmed by all the stuff on your tactical To-Do list. When professional momentum is not always front and center, you never seem to have professional balance. A consistent starting point for each… [Continue Reading]
Can a Multigenerational Workforce be a Collaboration Sandbox?
The multigenerational workforce is a workplace reality. Unless, of course, you are a workplace hermit. And, let’s face it. The composition of any workforce impacts the dynamics of the workplace, for better or for worse. So, why not focus on creating opportunities, or sandboxes, in which workforce teams can become more collaborative? A workforce reimagined?… [Continue Reading]
Mid Year Workforce Innovation and Engagement Blog Posts
It is time for a mid year workforce innovation break! Are you ready to refresh and recalibrate your brain? This midyear workforce innovation blog post review links to the top 5 blog posts that readers find relevant and valuable. Make the workplace more collaborative, productive and profitable, in the process. It is far too easy… [Continue Reading]
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