Babette Ten Haken’s One Millimeter Mindset™ Storytelling Keynote Speaking Programs and Workshops leverage storytelling for STEM professionals, and the left brain thinkers in your organization, to catalyze customer and stakeholder retention.
Her keynotes and workshops uncover unprofitable communication disconnects in organizations with multiple disparate or siloed groups, especially in industries with technically-focused stakeholders. In today’s digitally connected workplace, machines and software often communicate far more compatibly than their human counterparts. It doesn’t have to be that way, anymore.
Start telling the stories your stakeholders and customers really need to hear.
Contact Babette: +1 734.355.1118 or babette@babettetenhaken.com. Share more details on the Scheduler form at the bottom of this page.
Babette gave a very professional and well-prepared talk that kept the audience spellbound. She is a very experienced speaker and would be a great addition to anyone’s workshop or conference.” ~ ASQ Conference Co-Chair
Babette Ten Haken’s One Millimeter Mindset™ storytelling keynote speaking programs and workshops are forged by her own background as a STEM design thinker, Six Sigma Green Belt and Voice of the Customer facilitator. A member of SME, ASQ, SHRM and the National Speakers Association, Babette’s collaboration playbook, Do YOU Mean Business? is available on Amazon.com and is a Top Sales World Top 50 Sales Book (2015, 2017, 2018). She is a Cloud Top 100 Global Power Influencer and a Top Sales World Top 50 Marketing & Sales Influencer & Blogger, 2013-2018.
“Clients looking to increase value to their customers, by providing insightful content about the connections between businesses and customers, shall include Babette in their line up to blow them away.” ~ ASQ Section Chair
Program Title: “Storytelling for STEM Professionals and Left Brain Thinkers.”
How do you respond when stakeholders ask: “So, what do you do?” Far too often, you take the easy way out. You answer with your job title or functional responsibility. You make a huge mis-assumption: that clients and stakeholders actually understand what your job title and functional responsibility really “mean.” Do they? Really?
As a result, STEM professionals and other left brain thinkers, in particular, miss out on catalyzing the professional performance and aggregated experiences responsible for business growth and stakeholder and customer retention.
There is no better way to catalyze your professional development than by leveraging your professional purpose, instead of continuing to rely on functional job titles to drive your professional trajectory. Discover your professional purpose. Start telling Your Story, Purposefully. Because Your Story is the key to your professional success.
Format: 45, 60 and 90 minute keynotes
This program is perfect for:
- Professionals targeting greater responsibility and higher-level, cross-functional management and leadership positions;
- Human resources professionals wanting to leverage an inclusive human capital strategy and earn a seat at the leadership table; and
- Organizations and associations wrestling with business models which impede delivery of stakeholder value and impair customer retention.
Key Individual, Team, Organizational and Association Take-aways:
- STEM professionals and other left brain thinkers in the organization gain a greater understanding about how to prevent the communication and collaboration impediments which compromise the quality and profitability of project outcomes;
- Human resource professionals identify critical hiring processes which keep everyone in functional silos, rather working purposefully and profitably across the organization; and
- STEM-based organizations and associations start to create professional development programs which better prepare employees and members to contribute more purposefully and profitability towards customer retention and business growth.
Program Title: “A Storytelling Culture connects STEM Stakeholders’ Stories to Your Customers’ Stories.”
In today’s digitally-connected business ecosystem, revenue generation is everyone’s job responsibility. Yet, business and hiring models continue to separate STEM professionals and left brain thinkers, manual workers and right brain business professionals into either cost-center silos or revenue-generator silos? How can employees and stakeholders, who solve problems differently, learn to communicate more purposefully and profitably to better serve each other and your customers?
Discover three major STEM-based communication and collaboration-killers in organizations and associations of all sizes. Bridge the STEM stakeholder communication gaps which negatively impact stakeholder and customer experience. Learn how to leverage collaborative, courageous storytelling to connect, rather than marginalize, stakeholders to customers.
Format: 45, 60 and 90 minute keynotes
This program is perfect for:
- Organizations and associations with siloed business models, experiencing fluctuation in revenue and churn in employees, customers and members;
- Organizations and associations targeting a more inclusive and diverse human resources hiring process and human capital strategy, focused on professional development; and
- Individuals and teams relegated to departmental silos and therefore uncomfortable and inexperienced when solving customer problems requiring them to work with STEM professionals and the other left brain thinkers in your organization.
Key Individual, Team, Organizational and Association Take-aways:
- A greater understanding of how co-created stakeholder and customer storytelling enhances both employee success and customer experience;
- A distinctive and meaningful way for employees and stakeholders to learn how to communicate across professional disciplines to more purposefully serve each other and your organization’s customers; and
- A professional development strategy that leverages the power of your organization’s best storytellers to discover and poke holes in the corporate silos which intimidate both stakeholders and customers.
Program Title: “Discover Your Voice. Tell the Stories Your Stakeholders really need to Hear.”
Tomorrow’s compelling storytelling is the key to business growth: acquiring, serving and retaining customers and stakeholders. Often, the stories we tell are not stories, at all. And they stop just at the point where the story needs to continue. Especially when the stories are told by STEM professionals and the left brain thinkers in your organization.
Discover the true purpose of storytelling, and why continuing to narrate business cases falls short of engaging and retaining customers and stakeholders. Create and leverage the aggregated value you and your team bring to your organization’s and your clients’ tables. Drive a compelling human capital strategy that catalyzes customers and association members to continue doing business with you.
Format: 45, 60 and 90 minute keynotes
This program is perfect for:
- STEM professionals, and other left brain thinkers, experiencing stakeholder communication and collaboration disconnects which impede the success of client-focused solutions;
- Complex corporate account teams targeting a translational and transformational strategy to engage stakeholders and customers by leveraging their own stories, instead of outsourced content marketing and standardized business cases; and
- Organizations and associations seeking to leverage a more diverse and inclusive human capital strategy to engage and retain employees, stakeholders and customers.
Key Individual, Team, Organizational and Association Take-aways:
- Develop the cross-functional, cross-educational storytelling skills which positively impact professional development, regardless of job title, pay grade or level of education;
- Create a collaborative storytelling culture as a key employee attraction and retention component in your organization’s human capital strategy; and
- Leverage your stakeholder storytelling culture to continuously enable ongoing professional development, stakeholder success and customer retention.
Program Title: “Customized Facilitation” (Planning meeting required.)
As a leader, how do you simultaneously direct the conversation as well as participate? As a thought-leader, market researcher and skilled facilitator, Babette Ten Haken has conducted hundreds of qualitative, interactive group discussions. She is a dynamic, engaged, objective facilitator who innovatively moves you one millimeter beyond the issues which give you Pause and make you hesitate. Instead, discover and explore What is Possible.
This program is perfect for:
- Teams, businesses, organizations and associations challenged by stakeholder disconnects and business and hiring models impacting business growth;
- Teams, businesses, organizations and associations struggling to continuously enhance customer experience, success and customer retention; and
- Businesses, organizations and associations coping with scalability issues due to digital transformation of the workplace and changing industry regulations.
Key Individual, Team, Organizational and Association Take-aways vary depending on the length of these customized programs:
- A roadmap for conducting more productive, innovative and collaborative stakeholder meetings;
- A strategy for leveraging stakeholder value when executing client-focused outcomes for business growth; and
- Depending on the length of the program, a prioritized shortlist of new products, services, models and strategies.
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How I can help you make your next organization or association event into an even more remarkable and memorable experience for everyone? To inquire about my availability, please complete the Scheduler form below.
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