I am a customer retention specialist. I always have been, ever since the first time I walked into my first job.
My Promise to You: I work with organizations and associations, like yours, who want to leverage more collaborative business models and a profitable workforce to retain customers.
The Problem I Solve: Organizations and associations experiencing loss of customers, members, employees and profitability due to workplace stakeholder communication disconnects.
My keynote speaking programs and workshops focus on innovative strategies and tactics for business growth, workforce profitability and professional development. How can I help you?
My One Millimeter Mindset™ speaking programs move audiences one millimeter beyond the Risk of remaining comfortable in “how they do things Today,” towards the Opportunities presented when we decide to do things “slightly differently” Tomorrow and in the Future.
Moving one millimeter forward becomes the largest emotional and logical distance we must move to achieve breakthrough mindset. Let’s collaborate together, to achieve remarkable professional development and more collaborative models and a profitable workforce committed to customer retention.
Otherwise, it is too easy to remain comfortably busy in departmental silos. Working full-time, at half the capacity of What is Possible.
Collaboration is the secret sauce to all of our professional successes as well as the success of our customers. Together, let’s cross the abyss separating departmental silos, business models and workplace biases. Construct a more engaged, purpose-driven and profitable workforce. Create the aggregated customer experiences critical to customer success and customer retention.
Babette gave a very professional and well-prepared talk that kept the audience spellbound. She is a very experienced speaker and would be a great addition to anyone’s workshop or conference. ~ BOSCON 2018 Co-Chair
My One Millimeter Mindset™ workshops and speaking programs are forged from my own background as a STEM design thinker, Six Sigma Green Belt and Voice of the Customer facilitator who crossed over into sales, marketing and new product development. As a life-long collaboration catalyst, I continuously am asked to help organizations and associations translate across the communications and collaboration impass that typically exists between right-brain and left-brain thinkers. Perpetuating that impass is unprofitable! My proprietary Sales-Engineering Interface® toolkit and technique showcase how collaboration results in successful new product introductions and a profitable workforce designed to retain customers: Today, Tomorrow and in the Future. Wouldn’t your own association or organization like to learn how to do the same?
Babette Ten Haken is a speaker that builds relationships and is genuinely interested in fulfilling the needs of your event. ~ Franklyn Colemenares, Chair, ASQ Boston Chapter
I am a member of SME, ASQ, SHRM and the National Speakers Association. My Playbook of collaboration hacks, Do YOU Mean Business? is available on Amazon.com. My professional speaker profile appears on the espeaker platform.
The Sales Aerobics for Engineers® Blog, and Babette Ten Haken were named a Top Sales World Top 50 Marketing & Sales Influencer & Blog, 2013-2018. Babette’s book, Do YOU Mean Business? is a Top Sales World Top 50 Sales Book (2015, 2017, 2018). Babette is a Cloud Top 100 Global Power Influencer and a Top 100 Top Sales Performance Guru.
Book me to speak at your next event or conference!
Phone: +1 734.355.1118
Professional Speaker Profile at on the espeakers.com platform.
Why not meet me! Please complete the Contact Scheduler Form by clicking here.